Customer Service Representative
During my time at TaskUs Atlantis, I honed my customer service and communication skills while working on a healthcare campaign. I successfully provided benefits and eligibility, resolved customer issues promptly, provided general claims status information and ensured a positive customer experience. This experience, coupled with my background in psychology, has equipped me with the interpersonal and problem-solving skills necessary to excel in a customer-facing role. Also to add, speaking with US citizens is not an unfamiliar ground for me since the Providers that I spoke with everyday are mainly based in the United States.