Jon Leroy Email & Phone Number

Rochester, Ny, Us

Fairport, New York, Us

Full-time support specialist focused on marketing, fundraising, public relations, and community outreach/education programs. Additionally responsible for general administrative functions, including front-line customer interface and back-office support. Management of AHA Training Site aligned with Monroe Community College, including business development, instructor coordination & oversight, and course instruction as needed.Maintain competency and availability as an Emergency Medical Technician to support field operations on a scheduled or as-needed basis.

Fairport, New York, Us

Facilitate education of citizen bystanders and professional rescuers in the American Heart Association's Heartsaver and Basic Life Support curriculum, including CPR/AED and First Aid courses.Serve as training site faculty and senior instructor overseeing site's staff and operations.Currently affiliated with this training site, who is aligned with the Monroe Community College AHA Training Center in Rochester, NY.

Fairport, New York, Us

Provide basic life support care to the sick and injured, including treatment in place and/or transport to local emergency departments for further evaluation as well as operation of emergency vehicles and completion of reports as required. Prior to January 2017, this involved work with another EMT-certified provider and interaction with advanced life support intercept agencies as necessary. Perinton Ambulance transitioned to advanced life support services in 2017 and I am now partnered with either a Paramedic or another EMT dependent upon scheduling needs.Service includes time as volunteer, pay-per-call, and hourly compensation as Corps’ position evolved with the needs of the community.

BlueStar is an operations, education, and marketing support services organization focusing on emergency medical services clients. Services include review and development of operational tools, educational seminars targeted to EMT-Basic and emergency communications audiences, and generation of marketing materials for recruitment, public relations, and public education.PRESENTATIONS:• "Patient Charting: Writing to Remember" - East Rochester Volunteer Ambulance Corps January 2013• "Patient Charting: Writing to Remember" - Hamlin Volunteer Ambulance April 2012• "Blood Glucometry for EMT-Basics" - Penfield Volunteer Emergency Ambulance September 2011• "What the #$%! is a 33C6?" - Perinton Volunteer Ambulance Corps September 2011• "What the #$%! is a 33C6?" - Pittsford Volunteer Ambulance September 2011• "Top 10 Tips for Better Charts" - Penfield Volunteer Emergency Ambulance July 2011• "Top 10 Tips for Better Charts" - Penfield Volunteer Emergency Ambulance June 2011

Ontario, New York, Us

Provide basic life support care to the sick and injured, including treatment in place and/or transport to local emergency departments for further evaluation as well as operation of emergency vehicles and completion of reports as required.Interface and assist advanced life support providers as patient condition requires.

Rochester, New York, Us

Changing my professional career trajectory, I transitioned to a part-time EMT/EMD position with Monroe Ambulance through the end of 2019.

Rochester, New York, Us

Oversight and management of employee recognition programs (including commendation, performance, and feedback measurement) and social media campaign management. ACCOMPLISHMENTS• Successful planning & execution of 2017 EMS Week activities for over 200 employees• Re-invigorated corporate Facebook page, resulting in 437% increase in followers; creation of new Twitter feed, recently achieving 289 followers• Development and implementation of two new recognition programs for field delivery of infants and successful cardiac arrest resuscitation resulting in hospital discharge• Improved peer recommendation committee process through blind presentation of comprehensive data for each candidate• Increased visibility of recognition awards, commendations, and customer feedback through re-purposing messaging televisions in quarters

Rochester, New York, Us

Currently assigned to Communications Division assisting Medical Transportation division with call taking, dispatching, and pre-scheduling trips for wheelchair, stretcher van, and ambulette transportation. Additionally responsible for assisting with intake and processing of requests for emergency transportation and covering EMS dispatching duties as necessary.Additionally cleared as a BLS field provider with company, previously serving on daytime Operations Captain's ambulance. Field shifts occur when availability and schedule needs dictate.

Rochester, Ny, Us

Per-diem CPR instructor with the Center for Experiential Learning.

I combined two of my passions, emergency medical services and the written word, to develop original content for EMSWorld.com.

Per-diem basic life support provider for combination EMS agency in southeastern Monroe County.

Per diem BLS technician responsible for provision of emergency medical services through contracted agencies

Rochester, Ny, Us

Responsible for fielding troubleshooting requests from customers regarding company products via phone and internet correspondence utilizing multiple reference resources simultaneously. Ensure accurate entry of customer interactions in Consumer Relationship System (CRS), including proper coding of problems and responses for use by others. Engage customers in verbal and written communications to ensure quality service is provided in a timely fashion.ACCOMPLISHMENTS• Four customer compliments and two internal compliments in approximately seven month tenure

Canandaigua, New York, Us

Responsible for complete communications department oversight encompassing administrative, operational, educational, and outreach functions for rotor & fixed-wing air medical transport organization.Serve as flight coordinator (administrator-on-call) for company-wide operations on a scheduled basisACCOMPLISHMENTS:• Developed & implemented customized air medical communications pre-hire evaluations, training program, record keeping system, as well as outreach presentations for use at industry conferences• Re-developed comprehensive policies & procedures, including Accident / Incident Plan • 85% increase in communications outreach • Developed, implemented, and managed "Partners in Communication" capital campaign to offset construction of new communications centerPRESENTATIONS:• New York State 9-1-1 Coordinators' Conference October 2007 (Canandaigua, NY)• Air Medical Communications inservice Wayne County (NY) 9-1-1 Center (2006)OTHER POSITIONS HELD INCLUDE: - Senior Communications Specialist (February 2009 - May 2009) - Communications Center Assistant Manager (June 2004 - May 2006) - Communications Center Staff Development Coordinator (October 2003 - June 2004) - Communications Specialist (September 2001 - October 2003)

Provided basic life support services as part of ALS/BLS team in moderate-sized urban environment.

Rochester, Ny, Us

Volunteer sports writer / editor for student newspaper. Produced regular pieces focusing on NCAA Division III Golden Flyers athletics

Hired by local weekly newspaper as sports writer covering my Sodus Central High School, expanded responsibilities to include beat coverage and special features. Introduced to Microsoft Publisher and digital photography using Kodak DC-50 camera as part of the job. Occasionally assisted with content layout, store deliveries, and advertising sales.

Ems 141-010: Ems Operational Management

Broadcast Communications

English Literature

Education record