Full-Time Parenting
Career Break
AeroLeads people directory · profile
Jon Liechty Email & Phone Number
Full-time parenting
at
Career Break
2 work emails found
@starbucks.com
4 phones found area 206, 800, and 516
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Full-time parenting
Location
Greater Seattle Area, United States, United States
Who is Jon Liechty? Overview
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Quick answer
Jon Liechty is listed as Full-time parenting at Career Break, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at starbucks.com, phone signal with area code 206, 800, 516, and a matched LinkedIn profile for Jon Liechty.
Jon Liechty previously worked as senior vice president, US Retail Operations at Starbucks and senior vice president, Operations Services (Interim) at Starbucks. Jon Liechty holds Bachelor Of Arts - Ba, Philosophy from Arizona State University.
Company email context
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*@starbucks.com
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Profile bio
About Jon Liechty
With 25 years of experience at Starbucks, I am a seasoned and passionate leader who oversees the operations of over 3,000 company-owned stores across the US, delivering double-digit sales growth and P&L accountability. I also serve as a key sponsor for enterprise-level operational initiatives that drive cost optimization and productivity improvements.My mission is to create environments where people have the opportunity to surprise themselves and each other, through the celebration of craft and connection. I have led the Starbucks Reserve brand and business, the premium expression of the Starbucks experience, and operated our flagship roasteries in Seattle, NYC, and Chicago. I have also opened and developed markets across Asia Pacific, demonstrating my global business management and problem-solving skills.
Listed skills include Leadership, Retail, Management, Strategic Planning, and 38 others.
Current workplace
Jon Liechty's current company
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17 roles
Jon Liechty work experience
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Senior Vice President, Us Retail Operations
Current- Overseen operations of up to a $10bn business spanning nearly 5,000 Company Operated locations across the US delivering double digit sales growth
- P&L accountability for the full portfolio of stores inclusive of real estate strategy, retail revenue driving approach and labor productivity improvements/cost optimization. Key leadership sponsor for operational.
- Lead a team of 5 Regional Vice Presidents (and nearly 100,000 retail employees) dispersed across critical markets including New York City, Chicago, Boston, and Washington DC as well as high growth areas throughout the.
Dec 2022 - Present
Senior Vice President, Operations Services (Interim)
- Led transition of Operations Excellence, Staffing & Scheduling, Retail Technology and related functions into formation to deliver Starbucks Reinvention Plan
- Served as Architect and Sponsor for Retail Excellence initiatives driving significant cost optimization and productivity improvements across our North America Retail Footprint
- Drove partner (employee) centric approaches to equipment and technology innovation resulting in improved sentiment and retention metrics
Jun 2022 - Dec 2022
Vice President, Siren Retail
- Led our Starbucks Reserve Brand and Business, the premium expression of the Starbucks Experience.
- Oversaw brand strategy, product development, and marketing approach for the celebration of Craft and Connection through Coffee, Food, and Cocktails.
- Operated our Flagship Roasteries in Seattle, NYC, and Chicago as well as our iconic Starbucks Reserve at the Empire State Building.
Jun 2021 - Jun 2022
Vice President, Labor Analytics, Ops Technology & Loss Prevention
- Initiated transformational strategy to rebuild our approach to labor modeling and staffing post pandemic.
- Led business strategy for implementing service focused technology in stores.
- Outlined productivity improvement roadmap to revolutionize service experience in core locations over the next 5 years.
Sep 2020 - Jun 2021
Vice President, Operations Innovation, Us
- Led operations innovation strategy to transform customer interactions in our US Business.
- Engineered service design led improvements in work methods, processes and store layouts.
- Operationalized new product platforms and channel experiences.
- Created roadmap to achieve strategic plan objectives through new store concepts and formats.
Dec 2018 - Sep 2020
Vice President, Operations - Asia Pacific
- Accountable for the development, implementation, and sustainment of operations excellence and customer service strategies within our fourteen Asia Pacific markets.
- Responsible for operationalizing product and design innovations in our stores across the region
- Regularly provided business consultation to our market leaders in support of their strategic objectives
Jul 2016 - Dec 2018
Director, Operations India
- Responsible for Retail Operations across Starbucks fastest growing new market
- Developed and implemented strategic plans across India focused on new market expansion, operational excellence and profitable growth
- Oversaw Learning & Development, and Customer Care functions as well, providing holistic oversight to our retail partner and customer experiences.
Jun 2015 - Jul 2016
Director, Regional Operations China & Asia Pacific
- Provided strategic oversight of operational initiatives that improved execution & customer service, and delivered record revenue & profit growth across the Asia-Pacific region.
- Consulted on new market entry, real estate planning, and scalable infrastructure development, resulting in the rapid and sustainable growth of our business in a number of key markets
- Drove cross-functional alignment on programs at the regional and market levels that attracted new customers, grew the value of the Starbucks brand, and made us an employer of choice in Asia
Mar 2013 - Jun 2015
Director, Global Labor Strategy
Led the strategic direction of labor management for Starbucks Coffee Company with a focus on Global and Americas retail operations. Developed the retail facing strategy for optimizing the return on our labor investment through effective workforce management behavioral and functional competencies. Oversaw the development and maintenance of Starbucks.
Jan 2011 - Mar 2013
Manager, Retail Deployment
Led a fourteen month effort to deploy the retail facing components of a transformational ERP Initiative to over 7,500 North America locations. Developed Implementation plan and approach. Led the change management effort for field based executives all the way down to front-line baristas. Provided operational perspective to our Supply Chain and IT Leadership.
Jan 2010 - Jan 2011
Implementation Project Manager
Provided operational expertise and project management skills to support the effort of various company initiatives. Primarily focused on IT (Business Intelligence Systems, POS Enhancements and Digital Ventures.)
Apr 2009 - Jan 2010
District Manager
Oversaw the operations of eleven business units within the downtown Seattle area. Responsible for providing strategic and tactical direction, delivering revenue and profit growth and developing the leaders to sustain it.
Apr 2005 - Apr 2009
Store Manager
Managed daily operations of three progressively complex business units over this period. Responsible for talent acquisition and development. Developed and successfully implemented trade area specific plans to address growth opportunities.
Aug 2002 - Apr 2005
Assistant Store Manager
Jun 2000 - Aug 2002
Shift Supervisor
Jan 2000 - Jun 2000
Barista
Jul 1999 - Jan 2000
1 education record
Jon Liechty education
-
Arizona State University
FAQ
Frequently asked questions about Jon Liechty
Quick answers generated from the profile data available on this page.
What company does Jon Liechty work for?
Jon Liechty works for Career Break.
What is Jon Liechty's role at Career Break?
Jon Liechty is listed as Full-time parenting at Career Break.
What is Jon Liechty's email address?
AeroLeads has found 2 work email signals at @starbucks.com for Jon Liechty at Career Break.
What is Jon Liechty's phone number?
AeroLeads has found 4 phone signal(s) with area code 206, 800, 516 for Jon Liechty at Career Break.
Where is Jon Liechty based?
Jon Liechty is based in Greater Seattle Area, United States, United States while working with Career Break.
What companies has Jon Liechty worked for?
Jon Liechty has worked for Career Break and Starbucks.
How can I contact Jon Liechty?
You can use AeroLeads to view verified contact signals for Jon Liechty at Career Break, including work email, phone, and LinkedIn data when available.
What schools did Jon Liechty attend?
Jon Liechty holds Bachelor Of Arts - Ba, Philosophy from Arizona State University.
What skills is Jon Liechty known for?
Jon Liechty is listed with skills including Leadership, Retail, Management, Strategic Planning, Strategy, Leadership Development, Team Leadership, and Public Speaking.
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