Jon Lodge Email & Phone Number

Rochdale

Launched Orange Business Services’ cloud environment, including design and evolution of Vblock 700 MX cloud infrastructures across Europe, Asia Pacific and the US, including PCI security controls.♦ Resolved >80 major issues within the three months prior to launch.♦ Maintained zero downtime during critical Vblock upgrades, with a company record-breaking three days per site. ♦ Reduced telephony hardware costs by 50% through development of a dynamic system model.♦ Overhauled change and release management processes; introduced production implementation methodologies, shared release management strategy and a continuous improvement cycle.♦ Achieved a change success rate of 99.2%; built a high-performing 24/7 technical operations team across six sites in four countries. ♦ Introduced staff convergence policies to drive keen budget management and improve service delivery; cross-trained and multi-skilled a team of 25.

Founded a freelance IT consultancy to support outsourcing of Thistle IT functions to Orange Business Services. Subsequently contracted to undertake critical, large-scale projects for new clients. Key projects included:♦ Deployed to Geneva to turnaround project responsible for a systems migration related to a large-scale split off for a major semi-conductor manufacturer. ♦ Orchestrated, automated and scripted a complex data migration process. ♦ Contracted oversee eight-month transformation project, which migrated legacy platforms to state-of-the-art systems whilst maintaining BAU services♦ Led the successful transformation project of outsourced client ♦ Key member of design and implementation team of a fully successful data centre move

Developed advanced skills in IT maintenance, repair and development across technologies. ♦ Instrumental to crucial upgrade and rebuild of business systems to expand IT infrastructure capabilities. ♦ Rolled-out Internal Checkpoint firewall cluster and related new features.♦ Oversaw transition from Solaris to AIX, and implemented SAP R/3 on to AIX.