European Head of IT overseeing IT operations in production facilities across the UK, Belgium and Germany. As part of the global senior IT leadership team, my 9 key areas of influence and responsibility are:1. Strategic Planning and Leadership.2. Policy Development and Implementation.3. Technology Evaluation & Implementation.4. European Budget Management.5. Team Leadership & Development.6. Stakeholder Engagement.7. Performance Monitoring and Reporting.8. Risk Management.9. Vendor & Contract Management.

Responsible for IT operations, end user support, services and infrastructure and associate development at European production sites in the UK, Belgium and Germany.Workstream lead on acquisitions and greenfield projects.PRINCE2 Practitioner certified to support growing business interest in Greenfield projects.Project Management, Active Directory, Azure, Windows desktop and server support, server hardware upgrades, DHCP, SAP user administration, Microsoft Office applications, contract management and negotiations, IT hardware and software procurement, printer and end user device fleet management, cross-functional project support, acquisition infrastructure support.

Responsible for local IT infrastructure within one location in the UK and a member of the IT Field Services team serving Northern Europe.Working extensively on the integration of new acquisitions into the group, leading project teams across the EMEA region.Graduate of the Robert Bosch Leadership Development Program (LeaD).

First-line IT support in a Windows environment supporting 130+ employees.

- Providing end-user training at 13 locations county-wide.- Public-facing 1st line support for information requests.

- Management information reporting.- Developing working practices for administration of new products and services.- Administration of proprietary flagship product database.- Supporting field-based colleagues in troubleshooting business system problems.