Jon Longsdorf, Mba, Cspo Email and Phone Number
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Charismatic and a highly engaged individual with a strong ability for creating efficient and collaborative team environments. Diversified background with leadership experience in various industries. Entrepreneurial with a digital first mindset focused on maximizing the customer journey. Determined and self-motivated with an emphasis on providing quality results through leadership and collaboration.
Bridge Specialty Group
View- Website:
- bridgespecialtygroup.com
- Employees:
- 208
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Vice President, Digital ProductsBridge Specialty GroupColumbus, Oh, Us -
Director - Digital Product ManagementNationwide Brokerage Solutions May 2024 - Present -
Sr Consultant - Digital Product OwnerNationwide Brokerage Solutions Nov 2021 - Apr 2024Columbus, Ohio, United StatesResponsible for leading a team of Product Owners to drive the digital strategy for the business. Responsibilities ranged from creating short and long term strategic roadmaps for various products to executing day to day delivery of features and enhancements.Responsible for the complete end to end experience for our public and authenticated website. Led the website through a complete redesign effort through stakeholder sessions, design discussions, and customer journey exercises. Utilized proven pain points and metrics to design, build, and implement an effortless customer experience to drive adoption and increase sales.Led the Digital Direct to Consumer Brokerage Insurance Platform delivering a best in class end to end sales solution to meet customer’s insurance needs. Built the product strategy based on customer opportunities and pain points identified through customer interviews and surveys, industry and technology trends, and data. Developed measurable business outcomes to prioritize the work and identified leading indicators to score the success of the project against our outcomes.Aligned Business Executives, Stakeholders, multiple IT lines, and 3rd party partners on the strategy, execution, prioritization, and implementation of the digital product using metric based decisions, business outcomes, and product vision statements.Assisted in developing the vision and strategy of a Digital Transformation process for the agency and supported it by identifying opportunities for digital solutions for customers and internal processes, building recommendations, and leading it through implementation. Drove collaborative efforts bringing together UX, IT, and business to identify innovative digital solutions to meet the customer where they are, identify and build out a backlog, and prioritize the work to be implemented.
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Digital Product Owner - Third Party Onboarding ExperienceNationwide Insurance Jan 2020 - Oct 2021Columbus, Ohio AreaAssisted in uplifting Small Business Owners understanding of Commercial Insurance by creating a new product utilizing predictive analytics. Customers entered a small amount of information and would receive a risk assessment, coverage recommendations, definitions and explanations, and general pricing all based on similar businesses in their industry.Created and supported strategic partnerships with Independent Insurance Agencies through the use of Digital Experience APIs and customer design. These experience APIs allowed the freedom for IAs to obtain quotes and make purchases through their own platform, instantly broadening the customer base of a Fortune 100 Insurance company and leading to over $1MM in written premium within our first year.Collaborating amongst stakeholders, leaders, UX, IT, other business units, and customers to drive a product vision for a Fortune 100 Insurance company with a focus on Property and Casualty Digital Sales. Utilizing the Lean Agile method for delivering software updates while prioritizing and driving a backlog of features. Creating new, innovative products through the use of Lean-Agile practices and utilizing collaborations tools and methodologies such as Journey Mapping, User Personas, Empathy Mapping and story boarding. -
Manager - Digital Sales And ServiceNationwide Insurance Oct 2016 - Jan 2020Columbus, Ohio AreaLed a team of associates who provide support for the Internet Sales Quote and Bind (IQB) Applications and the online self servicing applications for Nationwide products. Through appropriate delegation, effective communication, and focused decision making, I continue to maintain high engagement scores to promote team performance with a focus on delivering quality results. Responsibilities: Strategic planning to promote individual and team growth within the organization, promote and maintain collaboration with business partners across the organization, effectively broadcast company communications into meaningful messages for individuals, thorough delegation in selecting the right person for the right task, strive to maintain high engagement scores, provide the necessary feedback and coaching to enhance growth and confidence, collaboratively build and execute development plans as stated by the specific associateSkills acquired\developed through this position: Leadership, Strategic Planning, Development, Goal Setting, Decision Making, Delegation, Cross-Functional Collaboration -
Consultant - Internet Consultant (Team Lead)Nationwide Insurance Apr 2015 - Oct 2016Columbus, Ohio AreaLed a team of 8 people to identify and provide business solutions to IT teams focused on enhancing and maintaining Nationwide’s Internet Quote and Bind applications in an Agile Software Development Environment.Collaborated with Compliance, Legal, User Content, IT, Underwriting, Product Managers, and other business representatives to drive and define requirements and guidelines for Compliance and other projects as assigned. Used reports and metrics to recognize and explain positive and negative trends as well as proactively identify issues within the online sales funnel.Skills acquired through this position:• Lead the team through strategic and long term growth without direct reports. Drive change, practice innovation, inform, and provide business and technical direction to the team in a complex and fast paced environment with management supervision.• Served as an initial point of escalation for business issues and inquiries for both direct (IT Teams) and indirect business partners (Member Care Services or On-field agents) and informed Leadership as necessary.• Attended\Led Requirement meetings and led internal staff meetings on a biweekly basis.• Created and executed test scripts to positively and negatively test new\changed code and content before implementation to ensure proper functionality for an internet sales application• Created a SPOT site (SharePoint) dedicated to invigorate thought and promote innovation within the team space, as well as identify and implement processes to automate and simply manual work. -
Lead Business AnalystChase Jan 2008 - Mar 2015Led and participated in multi-organizational and multi-disciplinary teams to determine, articulate and document work flows, use cases and functional and non-functional requirementsGathered and translated requirements into design and application impacts for multiple platforms ranging from Front End GUI platforms written in Argo, Alogent and .NET to applications residing in the Mainframe environments.Led Project Teams of different scoping size to successful installs of Major Release Projects through the SDLC.Led Conversion Projects to ensure compliance of an application through the acquisition of new banks.Skills acquired through this position:Managed and successfully lead large regulatory initiatives, through the complete SDLC project lifecycle, which directly impacted over 5,500 branches, 17,000,000 Retail customers, 20 Lines of Business, and 10 technical applications.Release manager for multiple releases on a quarterly basis and delegated projectsCreated project time lines, milestones and assigned tasks using Microsoft ProjectResponsible for project administrative work including but not limited to: Leading status meetings and providing minutes, assigning and following action items, keeping track of issues and defectsAttended\Led Requirement and Mapping meetings Provided commitment estimates based on development tasks within +/-10% of the budgeted hoursMediated discussions between LOB representatives, Users, technical areas, and Third Party vendors to ensure the highest quality product was being deliveredTrained users and other team members on the usage of new software and design updatesCreated and executed test scripts to positively and negatively test new\changed code before implementation to ensure proper functionality -
Systems Analyst LeadChase Jan 2006 - Jan 2008Columbus, Ohio AreaLed a Technical Team from the Design Phase of multiple Enterprise Release projects to successfulimplementations.Skills acquired through this position:Led Technical teams of 1 – 5 people through the SDLS project life cycle utilizing the waterfallmethodologyResearched and designed the impacts of requirements and translated them to design.Created and maintained design documentation (flows, impacts, design documents) to effectivelycommunicate changes of existing code to the teamProvided planning estimates based on requirements within +/- 10% of the budgeted hoursDelegated technical tasks with deadlines to the technical teamDeveloped in depth knowledge of check fraud and the prevention of check kiting.Maintained technical skills acquired through earlier positions -
Systems AnalystChase Sep 2003 - Jan 2006Columbus, Ohio AreaSuccessfully implemented many technical assignments through various levels of projectsSkills acquired through this position:Created Design Documents based on User\Project requirementsCreated supporting technical documents such as technical flowsDeveloped new and updated existing code to meet the project requirementsCoded new COBOL development programs using CICS and VSAMResearched, debugged and created solutions for production issuesCreated production and test JCL to support all codeSupported production on-call on a rotation of 24/7 rotating coverageBuilt and supported a CICS environment for vendor software packageMaintained existing skills acquired through earlier positionsAcquired in depth knowledge of Demand Deposits for retail accounts and developing customerstatements.
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Technical ConsultantCompuware 1999 - 2003Columbus, Ohio AreaContracted Mainframe Programmer for various projects in a global leading financial institution.Skills acquired through this position:Coding, testing, debugging, and implementation of IBM Mainframe code for productionDesigned, coded and implemented Business Functions for a Middleware applicationTrained in COBOL, CICS, DB2, JCL, and IMS in a 10 week program
Jon Longsdorf, Mba, Cspo Skills
Jon Longsdorf, Mba, Cspo Education Details
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Masters Of Business -
Devry UniversityBusiness Administration And Management, General
Frequently Asked Questions about Jon Longsdorf, Mba, Cspo
What company does Jon Longsdorf, Mba, Cspo work for?
Jon Longsdorf, Mba, Cspo works for Bridge Specialty Group
What is Jon Longsdorf, Mba, Cspo's role at the current company?
Jon Longsdorf, Mba, Cspo's current role is Vice President, Digital Products.
What is Jon Longsdorf, Mba, Cspo's email address?
Jon Longsdorf, Mba, Cspo's email address is jo****@****ase.com
What is Jon Longsdorf, Mba, Cspo's direct phone number?
Jon Longsdorf, Mba, Cspo's direct phone number is +161424*****
What schools did Jon Longsdorf, Mba, Cspo attend?
Jon Longsdorf, Mba, Cspo attended Capital University, Devry University.
What skills is Jon Longsdorf, Mba, Cspo known for?
Jon Longsdorf, Mba, Cspo has skills like Sdlc, Business Analysis, Enterprise Architecture, Vendor Management, Employee Engagement, Software Development Life Cycle, Personal Development.
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