Engaged in self-directed study to become proficient in English language and developed a keen interest in sociolinguistics, exploring the complexities of language in society.Excelled as a collections representative at a leading payment processor in the USA, demonstrating outstanding performance in managing collections processes and customer interactions.Pursued a passion for medicine as an amateur, seeking knowledge and experience in medical practices and procedures, driven by a desire to contribute to healthcare.Provided exemplary customer service as a representative at Optum Health, utilizing strong communication skills and a customer-centric approach to address inquiries and resolve issues effectively.Leveraged IT and tech expertise to excel as a web designer, specializing in creating visually appealing and user-friendly websites. Also proficient in graphic design, adding aesthetic value to digital projects.Has a strong appetite for learning and personal growth, consistently seeking opportunities to expand skills and knowledge across various disciplines.