Jonathan Sellers Email & Phone Number

Maple, Ontario, Canada

- Providing support to service department through writing of work orders, preassignment of technicians- Customer service towards service customers bringing vehicles in for service- Present verbal and written quotes to service customers regarding services- Use of CDK Drive, Dealerlogix, BlueZone internal systems- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car- Manage and oversee the dealership’s workflow and schedule- Call customers to advise them about service changes or car pick-up times- Maintain positive customer relationships to ensure repeat business

Newmarket, Ontario, Canada

- Be the primary point of contact and build long-term relationships with customers- Help customers through email, phone, online presentations, screen-share and in person meetings- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors- Ensure the timely and successful delivery of our solutions according to customer needs and objectives- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis- Liaise between the customer and internal teams

Whitchurch-Stouffville, Ontario, Canada

- Providing fulfillment of parts orders to the service department, organizing large orders of parts to wholesale buyers, as well as individuals.- Maintain COVID-19 restrictions; social distancing, contact tracing, etc.- Experience working as reception; scheduling customers, administrative work, contact tracking, etc.- Provide information and assistance on various vehicle parts- Present verbal and written quotes to customers and wholesale buyers- Organize and rearrange parts storage room, as well as manage a large inventory- Order and fulfill various automotive parts whilst keeping agenda of costs- Maintain mindfulness of accounting protocols (account receivables, month end, book balancing)

Whitchurch-Stouffville, Ontario, Canada

- Providing support to service department through writing of work orders, preassignment of technicians- Customer service towards service customers bringing vehicles in for service- Present verbal and written quotes to service customers regarding services- Use of CDK Drive, Dealerlogix, BlueZone internal systems

Kitchener, Ontario, Canada

Kitchener, Ontario, Canada

- Manage new vehicle deliveries for upcoming customers through organization, efficiency- Maintain and clean vehicles for deliveries- Organize vehicle deliveries for customers, logistics with which vehicles require parts, polishing, etc- Experience working with polishing tools, materials, wash materials, etc- Inventory management and organization; fulfilling orders and supply for the service department- Report directly to General Manager

Waterloo, Ontario

- Supporting individuals (particularly children) with developmental and behavioral disabilities- Helping support individuals with aspects of daily living - eating, hygiene, activities- Ensure proper organization of group home and daily chores are being completed- Take care of children and attend with them through other daily activities: taking children to appointments, driving them around to parks, beaches, amusement parks, etc.- Support children with daily tasks with the mentality of leading rather than doing

Waterloo, Ontario, Canada

- Leadership and entrepreneurship group based at Wilfrid Laurier University- Group responsibilities included planning and execution of a leadership/ entrepreneurship summit held at Wilfrid Laurier University with an expected 100 people in attendance; ensure speakers from around Canada are being taken care of- Weekly meetings where leadership methods are discussed: leadership, communication, empowerment, leadership styles, etc.

Whitchurch-Stouffville, Ontario, Canada

- Manage materials being brought into wedding hall (lights, decor, etc)- Ensure day is planned ahead of time according to schedule of wedding venue, wedding party, etc.- Provided physical work by carrying, moving, and gathering items from one place to another (wedding backdrops etc.)- Have worked long hours (overnight and daytime)

Whitchurch-Stouffville, Ontario, Canada

- Provide food product in a quick, fast-paced environment- Provide information and assistance on store products- Clean and maintain the storefront, washrooms etc. to maintain cleanliness and customer satisfaction- Lead other store employees, organized (breaks, chores etc.)

Markham, Ontario, Canada

- Physical work, lifting multiple heavy objects and items- Fulfilment, stocking the shelves, facing the products, etc.- Customer service, helping customers with questions about where products may be and information on products within the hardware department

Bachelor'S Degree, Psychology With Sociology, A-

Activities and Societies: - Laurier Ski and Snowboard Club Team Member - Intramural Volleyball - Dormitory Seasonal Intramural Sports.

High School Diploma