• Ensured the Electronics and Entertainment areas remained engaging to guests throughout the year by updating and revising product assortments, setting transitions, and merchandising new products.• Managed regular and promotional signing accurately for defined categories, maintaining a comprehensive understanding of products on promotion to assist guests effectively.• Implemented revisions, sales plans, and planograms for designated categories, ensuring alignment with company standards and objectives.• Conducted Radio Frequency ID (RFID) scans in select areas and performed system audit functions to uphold inventory accuracy and operational efficiency. 99% accuracy• Efficiently executed backroom fills, including replenishment needs and guest requests, to ensure product availability and meet guest expectations. Stockroom accuracy 95%

• Led a high-performing team of 20-35 merchandisers spread across multiple cities and states, ensuring consistent delivery of exceptional merchandising services. Ensured merchandiser store visits. • Communicated priorities, work plans, expectations, and goals to merchandising team members through a variety of channels including weekly conference calls, emails, scheduled phone connections, and in-person work sessions.• Maintained active year-round recruitment for top talent field merchandisers for my district as well as referrals for other districts within the region.• Conducted in-person merchandiser work sessions aimed at enhancing merchandising skills, work proficiency, and communication abilities, fostering professional development within the team.• Partnered with merchandisers to develop personalized 30/60/90-day performance strategies specific to their development needs, facilitating continuous growth and improvement.• Established and maintained quality relationships with retail management and representatives of the Hasbro Corporation, ensuring alignment of objectives and effective collaboration.• Expanded Houston district coverage from 15 to 20 territories, optimizing efficiency by re-segmenting existing territories and realigning store assignments. Implemented strategic recruitment initiatives to bolster the merchandising team, ensuring comprehensive coverage and enhanced service across the redesigned district. • Created a streamlined payroll forecasting process by integrating multiple budgeting spreadsheets into one single user-friendly workbook. Payroll forecasted using this workbook was accurate to +/- 1%. This workbook was rolled out regionally and then nationally to all districts.• Partnered with Hasbro corporate office teams to communicate competitive, product/packaging, and merchandising issues for prompt resolution, thus contributing to overall operational efficiency and customer satisfaction.

• Orchestrated total store sales initiatives by coordinating multiple departments, ensuring associates understood their pivotal role in driving sales and profitability.• Specialized in re-energizing slumping department sales by clearing old products out, updating displays, ensuring all items are in stock with emphasis on top 10% sellers prominently featured, and associates trained on how to engage with guests.• Created and maintained store schedules to ensure optimal store coverage at all times, balancing operational needs with employee availability.• Mentored and developed the "next generation" of managers, fostering a culture of internal promotion and career advancement within the organization.• Ensured proper stock levels and merchandise displays, tailored to community preferences, and featuring community-specific product selections and highlights.• Led a team of associates proficient in various store departments, including Kitchen, Bath, Electronics, and Bedding, through comprehensive training and leadership.• Curated fashion-forward departments to create visually dynamic and exciting displays, enhancing the overall shopping experience for customers.• Provided clear expectations to associates by effectively communicating goals and objectives, fostering a sense of ownership and commitment among the team.• Collaborated with associates to ensure follow-through on assigned responsibilities, promoting team cohesion and alignment with organizational objectives.

Managed staff of 30 - 40 booksellers, supervisors, department managers and assistant managersMerchandising Manger: Ordering product, setting displays and POP, ensuring sales floor met corporate merchandising presentation guidelinesOperations Manager: Hiring/training/coaching of booksellers supervisors and department managers. Financial responsibilities including accounting, registers, daily/weekly sales forecasts and tracking