Jonathan Lynn Email & Phone Number

El Dorado County, California, United States

Handles emails, inbound calls, and outbound calls from clients and vendors.• Manages customer accounts.• Writes call center scripts.• Performs data entry for customer information for both clients and third party vendors.• Communicates and updates customer information with third party vendors and clients.• Assists customers with surrendering their collateral to third party vendors.•Processed new information for customer accounts.Updated on average 100+ accounts to clients per day.

Handled on average 60+ customer calls per day on existing accounts.• Explained to customers the process of being able to repossess their collateral and/or their belongings.• Processed personal property documents from financial institutions to third party businesses.• Assisted sometimes angry and disgruntled customers and resolved their issues with them leaving pleased and satisfied.

Roseville, Ca

Trained new hires in kitchen proceduresAssist customers on sales floor with purchases and up-sell when appropriateHandle food preparation and food display set-upsOversee kitchen cleanliness along with dishwashing

Gold River, California

Corresponded with clients via telephoneAssisted with outside tasksPerformed basic office duties, including answering phones and making copies

Criminal Justice/Law Enforcement Administration

Activities and Societies: N/A

High School Diploma, Ged

Activities and Societies: Basketball and Football