Greenbyte was acquired by Power Factors in May 2021.

* I deliver an outstanding customer experience to key accounts totalling over $2-million in ARR, with portfolios as large as 3 GW.* Lead the post-sale customer onboarding and implementation for each of my accounts. I have a strong focus on adoption and business value realization, something that is essential for our complex products.* Have developed strong relationships with senior customer executives through Executive Business Reviews with all strategic accounts.* Proactively triage customer product concerns and complex contractual matters with relevant stakeholders.

As a student assistant at the world's largest solar energy society, I was responsible for helping grow ISES' online presence through social media management, webinar administration, and other general media & communications activities. Additionally, I was relied upon to create and issue the bi-monthly society newsletter to over 11 000 readers.tools: Hootsuite, CiviCRM, Drupal, Adobe Photoshop, Adobe InDesign, Google AdWords, Google Analytics

Business Analyst (werkstudent) at 3megawatt Gmbh, a provider of software for renewable energy asset management (SaaS for Solar PV Asset Management)In this role, I was relied upon to help drive product development by assisting product manager with the development of new features. I communicated ideas for new features to the software development team by designing UX/UI prototypes in Adobe XD and creating detailed technical specifications in JIRA. tools: Adobe XD, JIRA, Slack

Helped develop a new reporting system designed to help renewable energy asset managers create better monthly/quarterly portfolio performance reports (technical and commercial management).tools: Adobe XD, Hubspot, JIRA, Slack

Project coordinator for a renewable energy startup company focused on developing renewable energy projects through crowdfunding.Worked on the greenfield development of a potential 300 MW wind farm in Alberta, Canada, including:- Development of financial models- Preparing project reports and documentation (DBM, investment documents)

As part of the facilities engineering group, I was accountable for developing and executing engineering design plans and documentation for wastewater storage ponds and sour gas treatment packages. I worked closely with the Project Management team, procurement manager, and project controls groups. I joined Integrated Sustainability during a tough period in the energy sector and often had to fill multiple roles. As part of this, I gained exposure to not just process engineering, but also, project engineering, project scheduling, business development (inside sales), and accounting.Successes included cutting time required to complete standard hydraulic model calculations by 50%, co-authoring a report for the Alberta Minister of Energy on the issues facing renewable energy growth in the Alberta (AESO) Electricity Market, and acting as QA/QC site supervisor for what was the company’s largest construction project at the time.tools: Aspen HYSYS, Salesforce, MS Project

I was relied upon to complete process engineering deliverables in the design and construction of oil & gas facilities in western Canada (pipelines, tank terminals, gas treatment plants, pump/compressor stations). Working in diverse multi-disciplinary project teams, I interacted closely with project management and other engineering disciplines to ensure projects were completed on time and on budget.I joined Upside Engineering immediately after completing my undergraduate degree. Initially, as a very junior engineer, I exclusively worked under senior members in my group. Within 18 months, I was entrusted with my own small projects where I would manage my own schedule and budget. Successes included boosting department productivity through creation of standardized calculation templates, and saving a client significant costs ($100k+) in potential design changes by identifying inaccuracies in an industry-standard fluid dynamics package.