Jon Matthews Email & Phone Number

Walsall, England, United Kingdom

Walsall, England, United Kingdom

Within this role as an Education, Health & Care Plan Officer , i am required to assist with mediations, tribunals and am responsible for writing Education, Health and Care plans (EHCP) based on an analysis of statutory assessment advice, including school, medical, educational psychology and parental information.Successfully manage a case load of 700+ children ensuring tight deadlines are met whist working in line with the current Children and Families Act legislation.Facilitated and coordinated meetings with a range of outside agencies and health professionals to promote collaborative working ensuring the best possible outcomes are met for children with special educational needs.

Shrewsbury, England, United Kingdom

Plan, prepare, and teach lessons, promoting the general progress and well-being of individual students in line with a tailored curriculum; thus creating a culture that is welcoming, positive, and devotes the majority of time to instruction rather than discipline.

Telford, United Kingdom

In this role, I teach, observe and record the progress of pupils aged 11 to 18 in Physical Education. In line with national objectives, the aim is to ensure a healthy culture of learning. Alongside this role, I am currently undertaking my Post Graduate Certificate in Education.

Shifnal, Shropshire, United Kingdom

At Hilcrest Shifnal School my role is to deliver and support tailored teaching activities to pupils on either a one-to-one basis or in small groups. Cultivate a positive, organised learning atmosphere by maintaining a fun and interactive classroom that is developmentally appropriate and engaging.Hillcrest Shifnal School provides highly effective education, therapy and support for both boys and girls aged from 5 to 19 years with social, emotional and mental health needs (SEMH). Many of the pupils have additional SEND needs.

Telford, United Kingdom

This role includes the responsibility of receiving and sorting incoming payments with attention to credibility whilst managing the status of accounts, balances and identification of inconsistencies. This role also includes providing product/services information and resolving any emerging problems that customers might face with their pensions.

Telford, United Kingdom

Responsible for sales activities and sales associate job duties, from lead generation through to close. This position also included elevating company standards, achieving sale goals and meeting customer expectations. The role also needed to assess customers needs and to provide assistance and information on product features.

Birmingham, United Kingdom

During my time at Royal Bank of Scotland I had built up quality relationships with third party agents using vocal and electronic communications. Third party agents were acting on behalf of customers and their existing debts. I also dealt with Payments Protection Insurance (PPI) investigations ensuring customers were refunded for mis-sold protection. This included investigating their whole account history to ensure the accuracy and the end result was correct. Throughout my time at Royal Bank of Scotland, it was important that ensuring quality, timeliness and an excellent customer experience was delivered through the Treating Customers Fairly (TCF) framework.Agency Management: My main priority when working within this department at RBS was to carry out certain procedures that would result in the customer to have the best outcome in relation to clearing their existing debt. PPI Support Team: This role involved investigating closed loan accounts in order to see if the customer was due a refund due to miss sold Payments Protection Insurance.

Bachelor’S Degree, Physical Education, Second Class Bachelor'S Hons Degree

This Physical Education Degree consisted of practical skills, child development, pedagogical skills and work-based practice. The course.

High School, Business, Distinction *