Information Technology Application Supervisor
Current• Lead a team of three IT direct reports (Two Application System Admins, one Business Process Analyst) and oversee various business systems administration, development, and governance.• Operate as project sponsor and IT architect for ERP Target Operating Model and project core member for Finance and PMO Target Operating Models.• Supervise and support daily IT operations and service levels and contribute to policies, procedures, and processes for assigned functional… Show more • Lead a team of three IT direct reports (Two Application System Admins, one Business Process Analyst) and oversee various business systems administration, development, and governance.• Operate as project sponsor and IT architect for ERP Target Operating Model and project core member for Finance and PMO Target Operating Models.• Supervise and support daily IT operations and service levels and contribute to policies, procedures, and processes for assigned functional area.• Support internal and external inquiries via internal and external ticketing systems and participate in the installation, configuration, troubleshooting, maintenance, and repair of software and hardware.• Participate in the development and administration of division budget and allocate resources accordingly.• Participate in various meetings, committees, and groups to communicate information regarding IT services, programs, opportunities, risks, and challenges.• Act as a key resource, subject matter expert, and mentor to other departments on available IT resources, programs, services, and professional/leadership development. Show less