Jon Mccain Email & Phone Number

Indianapolis

Indianapolis, Indiana Area

At Healthx I'm helping to build their next generation platform the Omnichannel Experience Platform (OXP). We are creating a solution leveraging AWS Microservice architecture and our own Cloud Based Conversational Virtual Assistants using the Kore.ai Bot platform.

Indianapolis, Indiana

As a Lead Software Engineer at FreightRover I’m responsible for the design and creation of products and features on the FreightRover platform. The current software stack we’re using is C# for the server side and JavaScript for the front-end. The backend is leveraging Code First development practices in an MVC architecture. We build and deploy our.

Indianapolis, Indiana

As a Software Engineer on the RICS Product Team I assisted in the design and creation of R&D on their new platform for their Point of Sale and Inventory Control Platform for their customers. The new platform uses Micro-Service Architecture created with the Microsoft Service Fabric SDK and runs on Microsoft’s Cloud Platform, Azure. The system is written in.

Indianapolis, Indiana Area

As a Sr. Software Engineer, I am responsible for developing speech applications built using an in-house design tool that I helped create using Word + VBA Macros or Visio + VBA Macros. These tools launch a code generation tool I helped design and develop within Ruby. These applications also included JavaScript and JSP portions. I am responsible for managing.

Indianapolis, Indiana

Assist in the creation of Speech Applications as well as work on the team’s first code generation process built within Microsoft Word with VBA, Excel, and the VoiceXML Generator built using Ruby.Specific Project Details:Interaction RITA - DemoCreated first Speech Application Demo for the new team, Interaction RITA (Real-Time Information for Transit.

Indianapolis, Indiana

Design, Develop, and Troubleshoot Software Installation Packages written in C++, C#, and Windows Installer XML (WIX). Work with internal support as well as customers to resolve various installation and deployment issues. Assist in the build process issues for various internal customers due to installs occurring at the end resulting in my team being the.

Indianapolis, Indiana

Oversaw ~12 system / support engineers for all client facing applications and their installation. I was the escalation point for all customers for these types of issues as well as the liaison between the Support Department and Development. I was responsible for maintaining multiple knowledge base sections due to the large diversity of supported.

Indianapolis, Indiana

Oversaw ~5 system / support engineers for the Messaging Interaction Center product as well as all 3rd party Speech Integration applications, Nuance, RealSpeak, and Loquendo. I was the escalation point for all customers for these types of issues as well as the liaison between the Support Department and Development. I created some of the first.

Indianapolis, Indiana

As a Sr. Systems Engineer I worked with customers either onsite or via phone / email to troubleshoot problems associated with the Customer Interaction Center (CIC) and Messaging Interaction Center (MIC) products. This also included working with certain telephony edge devices including Audiocodes Mediant Gateways as well as Dialogic Media Gateways. During.

Indianapolis, Indiana

As a Support Engineer, I worked with customers via phone / email to troubleshoot problems associated with the Customer Interaction Center (CIC) products. My responsibilities including initial triage for various applications / products and either handling them because they fell within my skillset, Data Services & Reporting or Handlers (A CIC specific visual.

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Ensure the printing press remained running by ensuring that all ink wells, water reservoirs, and paper loads were filled or ready to load when necessary. The job was extremely physical while also pushing one's abilities to troubleshoot varying issues during the printing process.

Indianapolis, Indiana Area

Master Of Science, Computer Software Engineering

During my time at Rose-Hulman within the Master of Science | Software Engineering program I focused on Leading Software Engineering.

Bachelor Of Science (B.S.), Computer And Information Technology, 3.83

During my tenure there I was in the Purdue School of Computer & Information Technology. This department puts out a large number of.