Responsible for solution development, presales, solutions consulting, and customer adoption.

Helping clients successfully implement Siemens Polarion and CSA principles to ensure compliance with regulations while reducing time, cost, and effort.

Business owner and Program Manager of enterprise testing tools (manual, automated, and performance) for regulated IT systems.o Developed forward looking roadmap for multiple global IT systems supporting the QA organization including gap analysis, functional requirements gathering and scoping leading to user base growth from 25 to over 4000 users.o Consolidated 4 versions of software to single, global instance by influencing divisional VPs to fund $1M upgrade that reduced overall software maintenance costs by 45%o Advocated for enterprise testing tools with leadership of newly acquired division leading to training road show and adoption by 3 additional product lines.o Led global, enterprise-wide system upgrade from pre-project gap analysis, vendor RFP, drove Finance approval, developed project schedule and coordinated timing across project and technical teams leading to transition of 227 projects with minimal downtime.o Built from scratch on-boarding training playbooks for new users and scaled system support from single point of contact to fully operational Help Desk across EMEA, APAC and LATAM agents.

Technical Manager for software, mechanical, and electrical R&D engineering tools.o Represented R&D engineering support division in enterprise-wide initiative to implement a global service desk for IT.o Managed tool suite upgrade project plan, schedule, and budget including project status reporting to senior leadership, resulting in delivery on time and within budget.o Consolidated three siloed requirement bases for related tools into a single system requirement model, leading to increased regression abilities and reduced deployment times.

IT team lead for support of expanding R&D engineering group transitioning to outsourced development model.o Led requirements gathering, RFP process, vendor selection and implementation process of improved incident management and asset tracking system for call prioritization, resource utilization, and incident/response metrics leading to decreased call response time by 80%.o Created 5 standardized system builds for engineering to move from ad hoc PC purchasing to a leasing model.

Managed network of Wintel servers and workstations. Developed deployment and upgrade procedures for other IT staff to execute. Created, designed, and tested integration between custom web-based information request form and internal CRM system.