Jonmichael Moy Email & Phone Number

Toronto, On, Ca

San Francisco, Ca, Us

► Develop the product strategy for the world’s leading B2B subscription commerce platform enabling developers, resellers, and distributors to sell technology and managed services.► Foster an outcome-based product culture leveraging user centric design thinking, rapid experimentation, building rapid customer feedback loops, and data insights.► Build and scale growth loops across ecosystem to drive revenue, customer acquisition, and customer lifetime value

San Francisco, California, Us

Tkaronto / Toronto , Ontario, Ca

The Program Advisory Council (PAC) for the Certificate in Product Management is a small group of industry leaders, practitioners, educators, and academics who drive program planning and strategic direction for Canada's first post-secondary product management program.

Toronto, Ontario, Ca

► Achieved remarkable results, including a +19% increase in search conversion, +52 NPS improvement, and a 5% boost in search relevancy through AI-based search and personalization enhancements.► Implemented growth loops that increased order basket size by +27% and revenue by 361% by leveraging machine learning and customer segmentation.► Elevated site conversion by +9.9% through user-generated content optimization and social commerce initiatives.► Led the strategic vision, roadmap, and execution for omni-channel product discovery and findability, driving over $2.1B in annual e-commerce sales.► Hired and mentored a 10-person product and operations team focused on site search, personalization, recommendations, and user-generated content to enhance conversion, search relevancy, and revenue.► Established robust feedback mechanisms for continuous optimization and A/B testing, fostering data-driven decision-making.► Pioneered a community of practice to elevate product team skills and drive measurable customer value through hypothesis-driven design.

Toronto, On, Ca

► Increased +9.8% growth in online advertising and sponsorship revenue through new commercialization strategies and new media products to market across automotive, healthcare, finance, cannabis, classifieds, and lifestyle sectors.► Achieved a +12.5 increase in monthly unique visitors through targeted audience segmentation, audience development, and SEO optimization.

Toronto, On, Ca

► Spearheaded a +27% growth in monthly active users by enhancing discoverability and content findability for global 18M active user online community, developing and optimizing personalized recommendations, and redesigning the home feed.► Defined the product vision and roadmap for 12-person product, design, and data science team; established outcome-based product strategies and frontend/backend experimentation frameworks resulting in a 4.2% recurring monthly increase in user engagement.

Toronto, Ont, Ca

► Led product, user experience, city operations, and growth for Canada's largest and most-trusted home services marketplace.► Drove significant growth, including +300% YoY increase in top-line revenue, +9% MoM active users, and a +400% rise in Customer Lifetime Value by expanding service offering to +110 cities and improving operational efficiency.► Defined the product vision and strategy for a 30-person product, technology, and operations team, increasing increased monthly customer acquisition by 3.9% and customer engagement by +8.4%.

► Acquired by Credit Sesame

► Product strategy for digital insurance claims management solutions

Toronto, Ontario, Ca

► Led a 32-person team to achieve a +24% increase in EBITDA growth, a +28% boost in monthly visitor network traffic, an +18% rise in user engagement, and a +21% increase in lead conversion for the automotive digital portfolio.► Revamped product strategy, branding, editorial direction, and advertising product offering and go-to-market strategy, resulting in a +160% increase in user engagement and +263% revenue growth.► Developed content partnerships and rebuilt advertising platform by providing targeted advertising in print, digital, video, sponsored content, and event promotion. ► Built national content network consisting of television, digital video, automotive journalists, and freelance writers through partnerships and user generated content sources.

Toronto, Ontario, Ca

► Directed the re-launch of Wheels.ca, Torstar's flagship automotive lifestyle property, including branding, product design, development, content road mapping, sales, marketing, and promotions. ► Oversaw the P/L, strategy, business development, and daily operations of the the Wheels Automotive Network (consisting Wheels.ca, Autocatch.com, LeadDriver, and LeaseBusters.com), connecting Canadian auto intenders to national advertisers and automotive editorial from the Toronto Star, Metroland Media, and Driving Television. ► Developed product product roadmap and built strategic partnerships to deliver innovative lead generation and impression-based advertising products.

Provided thought leadership and regulatory recommendation on electronic invoicing and payments to help accelerate Canaada's shift to digital payments and a trusted digital economy.

Authored and provided thought leadership in Canadian payments, risk capital, and credit markets.

San Jose, Ca, Us

► Oversaw the product strategy, roadmap, and stewardship for a $2.2B TPV/$120M revenue consumer and merchant payment product portfolio.► Provided thought leadership to industry and government on building out regulation and emerging e-commerce, P2P, and mobile.► Tripled merchant services revenue YoY, acquired +260% more merchants, and increased activation by +158% through strategic product launches.► Increased consumer engagement by 64% by launching PayPal Wallet and mobile classified P2P payment offering.

San Jose, Ca, Us

► Launched eBay's first marketplace shopping cart designed to increase average order size and conversion for 100M+ users/$60B+ GMV checkout platform. Enabled large retailers on-boarding with standardized checkout, merchandising, shipping, and order fulfillment capabilities.► Launched eBay Fashion Deals and eBay Flash platform to drive vertical growth in the clothing and accessories business category to on-board large CSA retailers and drive consumer engagement.

San Jose, Ca, Us

► Launched PayPal.ca which services the payment needs of millions of Canadian consumers and merchants across the country.

► Launched Shanghai's premiere personal training and nutrition coaching boutique service servicing influent expat and locals. ► Named as an affiliate partner of the renown Shanghai International Tennis Club at the Regal Hotel.

► Managed the daily operations of 260-seat Best of Boston landmark restaurant and oversaw a 60+ employee workforce, vendor procurement, brand marketing, and public relations.► Increased top-line revenue by +24% and EBITA by +315% by improving food quality, service, and operational efficiency.

Boston, Massachusetts, Us

► Oversaw the day-to-day operations of Boston's largest 501(c)(3) Pan-Asian American professional non-profit organization that promotes the career advancement and leadership development of Asian American professionals in all fields through professional development, community service, and social events. ► Raised corporate sponsorship and chaired local events such as the Boston premiere of Better Luck Tomorrow - which received an official selection from the Sundance Film Festival and Toronto International Film Festival (TIFF).

Santa Clara, Ca, Us

► Oversaw product planning, deployment, and pricing for Jamcracker Enterprise SaaS platform providing a workspace solution with single-sign on, provisioning, support, SLA management, enterprise integration, and billing for corporate customers in need of a scalable information technology model.► Oversaw the product roadmap for B2B enterprise platform, grew revenue by +18% by adding new service application providers and enhancing data integration for B2B customers.

► Defined the product vision and roadmap for an online advertising applications platform, signing up 26 affiliate advertisers and 10 software developers, resulting in a 14% click-through rate and 11% conversion during beta phase.

London, Gb

► Managed a business analyst team for a custom Delphi client-Oracle dB server application for world’s leading employment agency to automate acquisition, order tracking, and billing. ► Served as team lead for a Y2K remediation project for Fortune 500 food company that resulted in establishing industry best practices, methodologies, and standards.

Artificial Intelligence

Bachelor Of Science (Bs), Industrial Managment, Economics, And International Affairs