Jon Mick work email
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Jon Mick personal email
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Jon Mick is a Healthcare Analytic Consultant. Colleagues describe him as "Jon was an outstanding employee in every way. He consistently went above and beyond to ensure customer satisfaction, regulatory compliance and efficiency. Jon's soft skills are outstanding and would benefit any role where inspiring confidence is the goal. He has excellent written communication skills and is quick to pick up on complex processes. Jon impressed me with his ability to assess complex situations and not only manage them but assess them for process improvements. All of which while remaining one of the most productive members of the team. Jon would be an asset for any organization." and "Jon is a skilled writer who picks up new processes and concepts very quickly. While working with Smiths Medical, Jon prepared detailed and accurate reports on technical subjects for customers and competent authorities. During this time, Jon developed an excellent rapport with competent authorities and several key accounts. He also helped the department to streamline several processes and workflows and was always a great help to anyone who needed help with content- or copy-editing. Further, he had a great aptitude for learning new software and training others on its use. Jon quickly made himself indispensable to the department. His deep skill set and excellent work ethic make him very valuable to any organization."
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Sr. ConsultantIbm Apr 2018 - Jul 2022Anchorage, Alaska AreaSupporting IBM Watson Health analytic offerings for Alaska's Division of Healthcare Services' Medicaid program. -
Professional Services Analyst, Surveillance Utilization ReviewConduent Nov 2012 - Apr 2018Responsible for identifying fraudulent or abusive Alaska Medicaid claims. My role utilizes a combination of platforms, designated resource tools, and individual expertise to ensure compliance with applicable statutes, regulations, and billing manuals for all providers billing Alaska Medicaid. Working directly with Alaska’s Division of Healthcare Services, I create metrics using analytical platforms to identify exceptional behavior by Medicaid billers and produce a narrative report, including analysis and recommendations for next steps. -
Publications Sr. SpecialistXerox Jan 2012 - Nov 2012Anchorage, Alaska AreaResearched, wrote, edited, and reviewed content aimed at medical-services providers for the state of Alaska's Medicaid program. Documents included billing manuals, flyers, forms, newsletters, and web content.
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Technical Customer ServiceSmiths Medical Jul 2009 - Aug 2011Saint Paul, Mn -
Technical And Copy WriterIventure Games Sep 2006 - Oct 2008I created various documents and copy for both external and internal audiences. External: copy for 2 websites, instructions and online game how-to's, FAQ's. Internal: board and shareholder updates, customer service manuals, and CSR training documents.
Jon Mick Skills
Jon Mick Education Details
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English Writing - Major, Business - Minor
Frequently Asked Questions about Jon Mick
What is Jon Mick's role at the current company?
Jon Mick's current role is Healthcare Analytic Consultant.
What is Jon Mick's email address?
Jon Mick's email address is jo****@****ibm.com
What schools did Jon Mick attend?
Jon Mick attended University Of Northwestern – St. Paul.
What skills is Jon Mick known for?
Jon Mick has skills like Technical Writing, Copy Editing, Microsoft Office, Process Improvement, Newsletters, Data Analysis, Report Writing, Microsoft Excel, Quality Assurance, Adobe Acrobat, Training, Testing.
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