Provided leadership and direction to the Port, shipping customers, and terminal management staff in the planning for the overall cargo handling operation. Direct and supervise the work of terminal management ensuring an efficient, safe, and productive operation. In addition, deliver on operational and financial goals while remaining within specified budget guidelines. Managed critical relationships with union partners to drive a partnership approach. Directly responsible for driving safety initiatives and programs.

Managed an operations team with 5 direct reports that provided coverage for the domestic transportation group by providing support to 12 North American branches focusing on Inter-modal and domestic shipping. Directly responsible for over 300,000 annual shipments within a $500MM business unit. Performed in-depth business process and system analysis to pinpoint needs and recommended solutions to better serve our clients. Directed a cross-functional team as a support system to other business segments throughout the organization to drive growth, productivity and profitability. Responsible for coaching and training of direct reports to ensure that company policies, customer processes and procedures were followed. Proactively monitored operations department to drive open communication amongst clients, carriers, and business partners

Managed a team of logistics professionals providing 24x7 coverage and 6,000+ shipments per year. Oversaw day-to-day operations, including customer service, dispatch, contracts, pricing, sales, marketing, and carrier relations. Facilitated the entire freight movement from pick up through delivery. Proactively communicated with customers and offered our clients solutions for their shipping needs. Streamlined sales proposals and presentations for new and existing clients.• Led team to achieve and maintain a 99% on-time delivery rate while also establishing the company as a market leader in quality, professionalism, business relations and reliability.• Delivered $7M+ in revenue over two years by developing successful business development initiatives that leveraged existing relationships to build deeper partnerships. • Oversaw process to ensure that UTXL is working with the most honest and reputable vendors in the industry. • Partnered in securing and maintaining a multi-million dollar, high profile contact with Berry Plastics, the largest plastics company in the US. Earned the client’s “Best Service Provider” award in 2012 for service, safety, and on time delivery.• Reduced claims by 30% over two years by introducing a more stringent vetting process, enhancing vendor oversight and by establishing relationships with more reliable carriers.