Jon Murua Email & Phone Number

Lausanne, Vd, Ch

Lausanne, Vaud, Switzerland

- Established the IT strategy and defended it in leadership meetings- Run the IT Department of 9 members- Recruitment and staffing- Managed the IT budget- Negotiated contracts- Established SLAs with external suppliers- Initiated and led procurement for infrastructure and software products- Managed the office infrastructure for 60 scientists- Inventory management- Developed and maintained 30 websites- Ensured the smooth running of SWISSUbase with 20K users - Managed external contractors- Steered 3 agile development projects- Coordinated IT priorities across all departments- Implementation of support and maintenance processes- Comprehensive evaluation of Cloud infrastructure providers in Switzerland- Implementation of Salesforce- Migration of offices- Assessment of security maturity

Lausanne Area, Switzerland

- Established and run the Digital Department- Designed the corporate Digital Strategy and Digital Roadmap- Vendor management, invoicing, budget management and contract negotiation- Conceived a Data Program and established a Data Steering Comittee- Applied Change Management practices to manage transitions, improve engagement and to lead a cultural change for Digital Transformation- Implemented Agile practices- Defined and monitored KPIs for user engagement and efficiency improvements- Launched a Data Warehouse- Managed the roll-out of Efficy CRM- Coordinated development activities with external suppliers- Analysed Business Processes to design a Business Process Optimization plan- Evaluated risks and executed changes to mitigate them - Implemented measures to comply with data-protection regulations

Lausanne Area, Switzerland

- Lead a team of Product Managers and Designers- Coordinated all activities between Product Management, development as well as other departments- Developed a product vision and strategy together with management and stakeholders- Built robust roadmaps and backlogs in line with the product vision and strategy- Allocated capacity to each product according to business strategy- Decommissioned unsuccessful products- Steered and evolved agile product and software development processes using SCRUM- Trained and mentored team members providing support and leadership- Defined objectives and KPIs for each Product and Product Manager to track and evaluate success- Staffing- Conceived “Frontiers Insights”, a lead generation and recommendation engine based on a scientific knowledge database and algorithms- Promoter of process and efficiency improvements replacing the internal CRM with SalesForce

Lausanne Area, Switzerland

- Identified market opportunities and translated them into product roadmaps- Measured success defining and tracking KPIs- Prioritized deliverables based on business outcomes- Co-ordinated offshore and onshore SCRUM development teams- Launched Loop Developers' Portal with plugins and APIs- Launched the actúaLoop competition in partnership with the UPM University- Managed DevOps

London, Uk

- Managed strategic projects using PRINCE2 and DSDM®- Prepared, negotiated and monitored project scopes, costs and plans- Contracted and managed worldwide distributed development teams- Liaison between customers, development teams, marketing department and executives- Analysed customers’ business processes and implemented a BPMS, DMS and Case Management suite- Primary promoter of BancTec’s portfolio globally- Researched market trends and developed market analysis- Owner of the road map and manager of the application CaseVision Xpress- Developed a methodology to implement eFIRST Process, a business process management system, under the DSDM® project management framework- Led presales, including responding to RFIs and RFPs, prototyping and demoing- Led workshops to facilitate sales, capture business requirements and design system architectures- Delivered presentations and demos to customers, partners, shareholders and executives- Conceived and promoted the integration of Social Media, GIS, Cloud deployments, Joomla! and mobile device technology in BancTec’s portfolio, which is now the company’s focus - Promoted the transition to cloud deployments in Amazon Web Services and Microsoft Azure- Trained customers and partners on best practice in using existing and newly developed BancTec’s products

Dublin, Ireland

- Designed the foundation of the next generation Banking Teller Software- Developed business development strategies

Nottingham, United Kingdom

Completed assignments at:Cattles - Welcome Finance (UK), VakifBank (Turkey), AFCU (USA), ServiPag (Chile), TravelEx (UK)- Provided product knowledge and direct assistance to the distribution channel on solution bids- Designed the re-architecture of “Siebel Branch Teller” to integrate cheque scanners and OCR processing systems- Mentored colleagues and clients in utilizing a bespoke cheque processing software solution and developed the project plan- Developed a Check21 solution- Lead the development of proof of concepts and prototypes including presenting them to clients to aid in the sale of solutions- Attended and led meetings with prospective clients- Participated and completed RFP and RFIs- Presented to clients at Director level, ensuring that solutions were explained at a level appropriate to the target audience- Provided best practice consultancy on design and implementation of solutions- Spoke in seminars and marketing activities where specialist knowledge in products or solutions was needed- Java, JavaScript and J2EE within multiple prototype designs- Captured requirements during the presales process- Traveled to multiple different countries in order to assist the presales team with winning new business through designing prototype solutions - Developed strong interpersonal, customer facing communication skills through gathering client requirements and presenting highly appropriate solution designs- Audited software and hardware platforms for multiple different clients- Designed technical solutions for critical banking processes

Ankara, Turkey

Performed as the IT manager in the Spanish Embassy in Ankara- System Administration (software and hardware)- User support- Capture of requirements- Implementation of business processes- Event organizationFounder and organizer of the Ankara Inter-Embassy Football League

Madrid

Consultant in one of the largest insurance company in Spain:- Development of Web Applications- Audit of Web Applications

Computer Engineering

Erasmus program in RUC (Denmark) during 2005-2006.

Master In E-Commerce, E-Commerce, It, Master

Certified Scrum Product Owner

Prince2 Practitioner