Jonna Pitkänen Email and Phone Number
Jonna Pitkänen is a CEO, Founder at Gaidor Oy | Revolutionizing buying and selling- creating smarter connections for growth at Gaidor. Colleagues describe them as "Working with Jonna has been a pleasure. During the four years we worked together for the city of Helsinki, Jonna managed to build a large national network of tourism professionals around her. Jonna’s capability to bring people together and work with different organizations is second to none. And the end result was unprecedented collaboration between different destinations, projects and tourism companies. Jonna’s relentless work for achieving goals was a true asset for the City of Helsinki. She has special skills in data-driven tourism management and sustainable tourism development." and "Jonna on kova matkailualan asiantuntija, joka hallitsee isojakin kokonaisuuksia. Hän on johtajapersoona, joka osaa johtaa tiimiä määrätietoisesti ja kaikkia kuunnellen. Jonna kysyy aina kivasti tiimiläisiltä miten menee ja on valmis auttamaan kiperimmissäkin tilanteissa. Jonnalla on usein monta rautaa tulessa ja hän ei pelkää isojakaan haasteita. Meillä on ollut yhdessä aina hauskaa ja rentoa, Jonna on erittäin mukava työkaveri!"
Gaidor
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Chief Executive Officer, FounderGaidor Nov 2023 - PresentEspoo, Uusimaa, FinlandGaidor improves the buying and selling of technology services by facilitating high-quality meetings between decision-makers and service providers. Our service utilizes an AI platform to bring the right people together at the right time, based on actual needs and suitable solutions.
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Project ManagerHelsinki Tourism And Destination Management - City Of Helsinki Sep 2021 - Oct 2023Helsinki, Uusimaa, FinlandIn this EU funded Sustainable growth for tourism project I’m developing digital operating models for knowledge management and promote sustainable and carbon neutral tourism. I’m leading this project in collaboration with Enter Espoo, Turku Science Park and Forum Virium Helsinki. -
Project ManagerHelsinki Tourism And Destination Management - City Of Helsinki Mar 2020 - Aug 2021Helsinki, Southern Finland, FinlandIn this EU funded Carbon Neutral Tourism project I’m developing new data-driven solutions and a platform. The goal of the platform is to create metrics and data analysis that will help develop a more sustainable tourism and predict possible future scenarios. I’m leading this project in collaboration with Visit Tampere, City of Turku and Forum Virium Helsinki.
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Chief Operating OfficerMightifier Jul 2018 - Mar 2020Helsinki Area, FinlandMightifier is the world’s first social-emotional learning digital solution for the teacher and student to manage seamlessly constantly changing learning situations. It is an easy-to-use tool promote, track, plan students’ well-being and character develompment. It offers pedagogial support and advance educators’ expertise in social-learning. MightifierApp is about mastering social and emotional skilss for wellbeing and better learningIn my role as a COO my main duties consists of:- Member of the Management team- Team Leadership for the whole staff- Strategic planning- Communication & reporting to current and potentials investors- Building up of Sales Culture and Processes- Customer Relationship Management & CRM implementation- Implementation of customer KPI´s & reporting- Partner management & Negotiation with new partners
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Head Of Customer ExperienceManagement Events Jun 2017 - Jul 2018Helsinki Area, FinlandManagement Events brings together top-level decision makers and solution providers during exclusive events for top decision makers, providing high value to both parties. Our concept attracts 20 000 visionary leaders to events in 15 countries, over 180 times a year. In my role as a Head of Customer Experience my main duties consisted of:- Member of the Management team- Recruitment for existing and new markets- Team Management & Support for Team Managers- New market entrance to Asia- Quality Assurance of Concept and Customer Experience- Trainings about CX- Budgets & decisions on event venues in the Group- Cooperation with other Function Leaders (Sales & Delegate Marketing)- Sales Development in existing clients- Project Lead in breaking up Event Management and Customer Success into two teams- Creation of new roles and targets- Testing of new concepts -
Customer Experience Team Manager, Coach & TrainerManagement Events Jan 2014 - Jun 2017Management Events brings together top-level decision makers and solution providers during exclusive events for top decision makers, providing high value to both parties. Our concept attracts 20 000 visionary leaders to events in 15 countries, over 180 times a year.
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Hotel And Restaurant Operations ManagerBillnäsin Ruukki - Billnäs Bruk Jun 2010 - Dec 2013Helsinki Area, FinlandBillnäs Ironworks was a new venture under Management Events Group. It was my first job under the wings of Management Events.In my role as a Hotel and Restaurant Operations Lead my main duties consisted of:- Building up of the whole business concept including business processes, service portfolio, pricing, agreements etc.- Recruitment of personnel- Team leadership for the whole hotel an restaurant staff- Event & Meeting sales for BtoB and BtoC customers- Tender process and selection of systems & softwares- Customer Experience Management (starting from interior designing to visitor first impression)- Event planning -
Sales ManagerBillnäsin Ruukki - Billnäs Bruk Apr 2009 - May 2010Billnäs Ironworks was a new venture under Management Events Group. It was my first job under the wings of Management Events.In my role as a Sales manager my main duties consisted of:- Sales planning & reporting- Sales for BtoB events- Event planning & creation
Jonna Pitkänen Education Details
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Master Of Hospitality Management -
Hospitality Management
Frequently Asked Questions about Jonna Pitkänen
What company does Jonna Pitkänen work for?
Jonna Pitkänen works for Gaidor
What is Jonna Pitkänen's role at the current company?
Jonna Pitkänen's current role is CEO, Founder at Gaidor Oy | Revolutionizing buying and selling- creating smarter connections for growth.
What schools did Jonna Pitkänen attend?
Jonna Pitkänen attended Haaga-Helia University Of Applied Sciences, Lahti University Of Applied Sciences, Haaga-Helia School Of Vocational Teacher Education.
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