Jonna Baker Email & Phone Number

Tulsa

Tulsa, Oklahoma, United States

• Tasks:
• Coordinate customer service requests which include: order entry, quoting, expediting, billing, order status reports, credit, and return claims.
• Build strong and reliable relationships with growing list of customers and suppliers to provide on-time and accurate transfer of information.
• Collaborate closely with a team of 4 to assist in balancing workload and managing overflow.
• Attain the highest customer satisfaction ratings (as determined by external auditors) — earned 100% marks in categories pertaining to communication skills, on time deliveries, problem resolution, and dependability.

Tulsa, Oklahoma Area

• Tasks:
• Determine scope of project, negotiate vendor quotes, prepare estimates, and manage time lines.
• Check prices and calculated totals for accurate invoice processing.
• Proof all outgoing media to ensure accuracy. (e.g. scripts, presentation booklets, and project files)
• Input data daily in MS Office to create 6 updated status reports and logs for quick reference of project progress, deadlines, and materials used.
• Assist in creation of 200+ attention-grabbing, engaging, and viral digital, print and TV ads.

Tulsa, Oklahoma Area

• BlueView is a full-service Marketing and Digital Agency based in Tulsa. Tasks:
• Balance multiple workloads and assign specific tasks to 10 team members in order to accomplish objectives.
• Review several project requests to ensure completeness, accuracy,in scope, and on deadline
• Managed 15 maintenance and supported accounts, tending to variety of requests on billable hours.
• Assisted 4 Account Executives with overflow work to strengthen team and complete deadline.

Tulsa, OK

• This Land Press is a Tulsa local quarterly magazine that offers compelling journalism, fiction, photography, poetry and art by acclaimed writers and artists. Their mission is to highlightlife and culture in the Middle.
• Coordinated scheduling and placement for all print and web ads to reach maximum potential.
• Invoiced 50+ clients, provided all requested material, and collecting on past due accounts.
• Maintained account information accuracy by communicating frequently.with salesman, client, and design team.
• Inspected existing ads and marketing materials to achieve consistency throughout multiple platforms on a biweekly basis.

Tulsa, OK

• Hip restaurant located in the middle of the eventful Brookside district. Offering a plethora of cocktails, teas and coffees along with delicious plates. Tasks:
• Consulted with clients, scheduled catering, and worked private events with 1000+ guest lists.
• Hired, trained, and managed all kitchen staff, including employee development, issuing disciplinary action and performance reviews.
• Trained staff on proper cooking procedures as well as safety regulations.and productivity strategies.
• Scheduled and received food deliveries, adhering to food cost and $10K weekly budget.