Jonnah Josaphat Email & Phone Number

United States

•Assists struggling students to improve their literacy skill•Lead small guided reading groups with modifications implemented for all reading levels•Construct lesson plans with IEP accommodations •Collaborates with teachers in all departments to promote the learning and implementationof best practices in literacy instruction•Helps lead school-wide efforts to improve literacy instruction•Creates and examines data to measure the success of literacy programs

United States

Execute lesson plans consistent with teacher guidelines and school curriculum. Maintain discipline in the classroom and foster a safe, productive learning environment in accordance with school policies.

• Provide instructional reinforcement under direction of classroom teacher in executing lesson plans, leading small group or individual instruction and discussion• Model professional and ethical standards when dealing with students, parents, staff, and community, following and upholding district standards• Participate in planning sessions with learning team, communicating with parents and school officials as needed• Support students with emotional or behavior concerns and assist them in developing appropriate social skills, serves as positive, nurturing guide for students• Support philosophy and mission of cooperative and school district

Cherry Hill, New Jersey, United States

•Finalized designs and created detailed floor plans for display areas•Installed and set up window displays, walkways, counters, and in-store displays, or supervising con- tractors hired for projects• Properly diagnosed customer needs and proactively educated them about the features and benefits of company products and services• Audited internal data and processes to identify and manage initiatives, improving business performance.• Recommended metrics and models based on observed trends.• Worked with internal teams to understand business needs and changing strategies.

• Assisted staff with resolving complex customer issues and implementing targeted solutions.• Cross trained in multiple departments to process customer service requests via phone support, email support or live chat when needed.• Documented customer correspondence in CRM to track requests, problems and solutions.• Properly diagnosed customer needs and proactively educated them about the features and benefits of company products and services• Guided customers through troubleshooting, navigating the company website/mobile app or using the products or service using digital tools• Assisted customers by providing confirmations, answering questions and offering general information.

Mount Laurel, New Jersey, United States

• Performed administrative tasks and assisted in executing business solutions• Successfully entered data into company database and validated the accuracy of valuable company information• Used and analyzed data from automated information aggregators to update the database• Generated data reports, enter company findings into the database and perform backups• Supported data entry across departments as requested, switching promptly to new projects.

Philadelphia, Pennsylvania, United States

• Led cross-functional presentations to school board and students related to PA State food health initiatives in schools and proper diet habits to ensure sustaining health• Assisted with content development and distribution of nutrition education newsletter to student body (monthly publication)• Participated in health fairs and community events to remain current and knowledgeable in proper health initiatives state-wide• Exhibited ability to redirect students' behavior to more constructive performance by changing traditional classroom setting (i.e., field trips, classes held outdoors, star system, etc.)• Evaluated and graded classwork assignments, state exams, projects and presentations to accurately track student's progress and properly prepare class body for graduation• Collaborated with colleagues to address curriculum and challenged students along with IEP