Does:Data-entry and Database maintenanceGeneral Admin Task

Social Media Management, Administrative task, Email Marketing

Accurately take Guest orders by means of Phone, ensure that Guest name, Room number, time of Guest order and Delivery timings are clearly registered. • Cashiering and process reports • Input Guest orders in Micros and issue guest check for each order• Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items.• Coordinate guest amenities with Executive office and follow up with the front desk and Housekeeping of any room changes, cancellations, do not disturb rooms. • Take ownership within reason of any special Guest request or Guest Complaints and if needed refer to Manager on duty.• Take restaurant reservations for any guest external or internal.

 SALE SUPPORT. To help sales representatives improve their productivity and spend more time selling, sales coordinators provide a variety of support services. Sales coordinators contact customers and prospects to arrange appointments or to make follow-up calls to confirm orders or delivery dates. ORDER SATISFACTION. Sales coordinators contribute to customer satisfaction by ensuring the accuracy and timely processing of orders. COORDINATOR. Collaboration with other departments is an important responsibility for sales coordinators. They contact the technical department, for example, to deal with any product or technical queries. REPORTING. Sales coordinators maintain sales records, as a basis for reports to the senior management team. They prepare reports on sales by individual representatives, sales by product line and sales to individual customers.