Jonna Rossi is a Open for new challenges at Scandia Rent. She possess expertise in leadership, customer experience, staffing analysis, bpo, call center and 38 more skills. She is proficient in Swedish and English. Colleagues describe her as "Jonna is a number cruncher and excelwiz who loves to work with the numbers and kpi´s genereated in a contactcenter operation. At Ageris she made a great work in developing reporting routines resulting in savings of managament time and improved presentations of how data correlates. Jonna is a contactcenter-pro and I can warmly recomend her for management roles within contactcenter." and "I've been extremely happy having Jonna in my team. We handled complaints and whenever I got a difficult case, she was always there, ready to handle the case with the professional care it needed. She's very down to Earth, honest and reliable. Besides this she's got a great sense of humor and it's never boring to have her in your immediate surroundings. She often takes initiatives to improve the process flow and the quality of the services provided. I can only give her the very best of recommendations and wish her the best of luck for the future."