Jonnette Hayes, Mba Email & Phone Number

Virginia Department Of Taxation Office Of The Commissioner

Administrator for the Executive Directors for the Office of the Commissioner at the Virginia Department of Taxation. Liason between the Senators, Delelgates, constituents and the Commissioner. Assist with research and analysis.

Managed day to day operations for an intensive in-home and mental health support counseling agency.Marketed agency services and recruited and hired counselors for the agency. Contacted agencies that interacted with potential clients and conducted presentations and participated in vendor fairs. Enhanced brochures and marketing materials for the agency. Increased mental health clients by 50% during my employment at the agency. Ongoing recruiting efforts included writing and posting adds to media and social networks. Scheduling and conducting interviews with the counselors after conducting the stringent pre-screening process. Conducted new hire orientations and training. Managed human resource department and performed administrative duties associated with that department. Implemented staff training according to the specifications from the state board of licensing.Planned and maintained a working budget for the agency by forecasting and retaining the appropriate amount of the clients to keep the agency running. Tracked client activities and reports using excel spreadsheets.Adult mental health counselor including life coaching such as: medication monitoring, psychiatric and physician appointment transportation, family counseling, career and educational goal setting

Chief Administrative Officer, Program Director, 7/2004 to 3/2011Participated in the opening and setup of children’s mental health facility for adolescent girls diagnosed with behavior problems. AccomplishmentsDeveloped and implemented a program to house and mentor clients age 12-17 that has been displaced from their home environment for different reasons. Seventeen adolescents have participated in the program since 2005 and 14 have successfully completed the program. Developed the Policy and Standard Operating Procedures manual for the company. Implemented staff training according to the specifications from the state board of licensing for children’s facility.Established a working budget for the facility and was instrumental in bringing 15 clients into the facility over the past six years.Developed marketing and public relations presentation representing the facility to the community and at vendor fairs. Youth Mentoring and Counseling including teen dating, suicide prevention, community integration, career and educational goal setting.

Master Of Business Administration (Mba), Management

Bs, Business Admin