• Strategic growth and delivery of industry leading technical regulations, including standards, associated guidelines, codes of practice and related knowledge products• Identifying strategic objectives and translating market trends into commercially viable business opportunities to enhance the IET's position as a thought and market leader• Lead new product research, commissioning, partnerships and development within Technical Regulations and related industry sectors and establish relationships with stakeholder organisations, representing the IET at technical committees, events, and conferences• Directing end-to-end delivery of new products and proposing developments and improvements to workflows and practices across multi-departmental functions

• Lecturer, assessment, research authority, and pastoral support of graduate students for the MA/Diploma/Certificate in Publishing.• Revised and established core content within the Academic and Journals module with a key focus upon emerging research publication methodologies and operational ethics • Implemented interdepartmental and cross-functional knowledge exchange in support of learning, with a focus on data science and librarianship• Developed extensive reading lists, learning and support material for varying modes of delivery, both in person, in print, and through online teaching portals

• Training Committee member and course tutor for modules Introduction to Journals Publishing and Effective Journals Publishing.• Developing and delivering up-to-date professional publishing training with a focus upon editorial processes and publishing strategy• Established training content including presentation, team working and problem-solving exercises, breakouts• Contributing to the review, appraisal, and development of ALPSP's forward training programme

• Project and strategic lead for the development and delivery of the School of Advance Study's interdepartmental open access transformation project (now evolved and incorporated into the University of London Press).• Management of support functions and staff across production, marketing and digital development• Established and directed the strategic goals, business case, multi-format publishing strategy, and oversaw implementation of editorial and production processes, workflows and practices • Identified and arranged varied collaborative publishing agreements with interdepartmental bodies, society and institutional partners• Open access knowledge lead for all institutes within the School of Advanced Study

• Oversight of a £23 million-pound Neuroscience portfolio and assessment of related open access opportunities, acquiring, transitioning or developing content and launching new products• Establishing the open access growth and engagement strategy in support of the Director• Portfolio management of existing and orphan products both proprietary and society or co-published, development of sister titles and leading new open access launches• Management and improvement training of editorial support staff, interns and contractors• Identifying, building and maintaining relationships with external Editors-in-Chief, Editorial Board Members and the wider research community, including contract negotiation

• Project management and development of the Health and Life Sciences portfolio, comprising of both proprietary and society-owned publications• Proposed and implemented revision of editorial and production workflows for multi-week reduction in key publishing timescales• Developed in-house editorial guidelines for handling submission and peer-review (including incorporation of enhanced ethical standards)• Identified, researched, and proposed new acquisitions in support of the Director• Building and maintaining relationships with external Editors-in-Chief, Editorial Board Members and the wider research community• Business-wide liaison with the Committee on Publication Ethics (COPE)

Responsible for process and policy development, customer experience, conflict resolution, line management for 25 team members, training and supervision of 400 members of staff, and internal communications.• Lead for site performance coaching initiative and key contributor to over 60% increase in productivity over 12 months through targeted advisor training• Lead for customer service enhancement project involving the review of processes and workflows, enhancement of service management systems, and development of staff training packages• Tester during the development of new service management software, including delivering national multi-site training as part of the second stage implementation