Jonno Lloyd Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Handling e-commerce for the shop’s webstore and fulfilling orders. Spearheading the expansion of store opening hours.Collecting in-depth sales data and presenting analysis to the owner.Collaborating on new strategies using this data.

England, United Kingdom

Worked with Araca, Bravado, BSI, CMI, Event Merchandise, IRL Merch, Livenation, MFL, National and more.Advancing shows and liaising with different teams in the run up to large-scale events.Coordinating deliveries and collections with different teams.Displaying and selling merchandise in extremely busy customer facing environments, ensuring accuracy as well as fast-paced service. This has included work at many of the UK's busiest Pop-Up shops, including: Harry Styles, BTS, Coldplay, Dan & Phil, Miffy and Ed Sheeran.Counting in returns from events, producing detailed sales sheets and presenting data post-show.

London, England, United Kingdom

Relaying with Head of Partnerships and implementing initiatives in store.Attending customer enquiries, complaints and escalations, resolving issues promptly to ensure customer satisfaction.Supervising pack-down for the store, creating an inventory and redistributing stock to new retailers.

London, England, United Kingdom

Supervising and assisting staff on shift.Producing financial reports, collecting feedback and recognising patterns in store to report back to higher management and partners.Arranging displays, implementing brand guidelines, and maintaining visual merchandising standards

Team Leadership; managing a team of ten, guiding towards the objectives of the business while listening to and actioning individual recommendations from the staff.Project management; growing the business through new initiatives over the two years I worked there, allocating budget, setting timelines and analysing through data the successes and required revisions to plans. Independent social media management for the business.