Monitoring security accessConducting security assessments through vulnerability testing and risk analysisPerforming both internal and external security auditsAnalyzing security breaches to identify the root causeContinuously updating the company’s incident response and disaster recovery plansVerifying the security of third-party vendors and collaborating with them to meet security requirements

My role of IT Service Desk Officer is that of providing first line technical support to staff over 100 locations via the Service Desk. This includes installing and maintaining software, Windows 10 and Microsoft Office Support.• Setting up user accounts including Active Directory administration and assigning licences• Procurement requests• Microsoft Proficiency – including MS Exchange, Dynamics CRM and SharePoint• Involved in various projects including Dynamics CRM & SharePoint,… Show more My role of IT Service Desk Officer is that of providing first line technical support to staff over 100 locations via the Service Desk. This includes installing and maintaining software, Windows 10 and Microsoft Office Support.• Setting up user accounts including Active Directory administration and assigning licences• Procurement requests• Microsoft Proficiency – including MS Exchange, Dynamics CRM and SharePoint• Involved in various projects including Dynamics CRM & SharePoint, Windows updates and the introduction of BYOD• Telephony administration and support including IP desk phones and mobiles• Dealing with tickets via different channels – telephone, emails, online portal Show less

Providing 1st line support to all internal staff through email, phone or face to face consultation• Building, configuring and installing computer equipment, including software• Working with Active Directory• Investigate and correct computer equipment failures or malfunctions• Working with Exchange creating, disabling or modifying user accountsInstalling and configuring switches

Volunteer as clothes intake assistantPrep donations and organise into categories to be distributed to other shops

Maintain accurate stock receipt and dispatch proceduresComply with loss prevention procedures relating to the movement and handling of stock Working with Skorpio guns and accurately scanning in and out all stockDoing daily Health and Safety checks throughout the building

Dealing with and receipting deliveries in daily Responsible for recording delivery receiptsPreparing stock rooms & behind scenes areas for stock countFiling paperwork in preparation for store auditCarrying out various maintenance works around the store eg. Painting, building and taking apart fixtures

Unloading & loading articulated vehicles via pump truck and cagesResponsible for stock control and replenishment of stockCommunicate daily with suppliers & department managers to assess volumes of key deliveries

Qualified to EN 473 PCN level 2 in the following methods.Magnetic particle inspection Dye penetrant inspection Visual inspection Ultrasonic inspection 3.1 3.2