Assisting the General Manager to run the Gym Group facility, managing all aspects of the business including financial targets, facility operations and team development

Package sorting & handling. Vehicle loading. Operate the vehicle for deliveries. Maintain route inventory. Ensure accurate delivery records. Provide excellent customer service. Perform daily vehicle checks and general preventative vehicle maintenance.

Responsible for supporting the regions fitness managers, developing regional fitness figures, project management of fitness products. Upholding company brand standards• Mentored club staff at different sites• Coordinated and delivered regional fitness meetings• Project managed regional delivery of new fitness products• Regional club visits• Reduction of regional Personal Training debt numbers (circa £6k / month)

Responsible for recruiting, developing, training and engaging all staff to achieve club targets. To deliver membership growth, increasing the revenue and driving the profitability of the business. Ensuring the club delivers exceptional customer service, is health and safety compliant, clean and well presented and thus exceeds member’s expectations. Also ensuring the club and team members represent and uphold the company brand• Grew membership base 7% / 132 (Jan – July 2012)• Grew controllable profit 11% / £5k+ (Jan – July 2012) • Development of department head to promotion

Responsible for Identifying potential new business, converting new leads into new joiners, ensuring company procedures and paperwork fully completed• Hitting POS, Dues & Unit targets (100+%) taking 10 days holidays (1st month)• Overachievement of POS (250+%), Dues (200+%) & Unit (175+%) targets (2nd month)

Responsible for the recruitment, training and development of the fitness team (including personal trainers). Also for supervising, motivating and monitoring team performance, setting of individual budgets and targets• HFM monthly award London City East – Nov 2007 & Feb 2008• Promoted to Regional Health & Fitness Support Manager (Feb./March 2008)• HFM monthly award London North East – Aug 2008 & Sep 2008• Financial year Nov 07 – Oct 08, PT Revenue & Gym fees 150% (TCR)• HFM monthly award London North East – January 2009• Fitness First UK HFM Of The Year – January 2009• Developing team members to promotions