Jonny May Email & Phone Number

Yealmpton, England, Gb

Head of Europe, Middle East, Africa and Indian Ocean productManage a team of Regional Product Managers to create and maintain a unique and diverse range of experiences, accommodation options and servicesOwnership of ESG objectives to drive change across the business

Overall responsibility for Africa product at AudleyDeveloping new and exclusive product experiencesOwnership of the Africa Safari and South Africa brochuresProject management of introduction of xml systems in line with company purchasing strategyManaging a team of product executives and assistants.

Create and maintain group adventures tours for Africa and Middle East including content, supplier management and profitabilityCreate web and brochure copyManage a team of product executives

Responsible business team leader, in charge of company's CSR policy and driving change in this area. This role includes reporting to company directors, leading a team of 3 employees, lecturing at University of Surrey and local colleges, control of CSR budget. Operational management for all tours in Africa and the Balkans including safety and quality.Training and management of all tour leaders in my geographical area. 24 hour emergency number which includes incident handling and… Show more Responsible business team leader, in charge of company's CSR policy and driving change in this area. This role includes reporting to company directors, leading a team of 3 employees, lecturing at University of Surrey and local colleges, control of CSR budget. Operational management for all tours in Africa and the Balkans including safety and quality.Training and management of all tour leaders in my geographical area. 24 hour emergency number which includes incident handling and customer service. Show less

Manage large groups of tourists, facilitate travel, - including hotel and tour bookings. Liaising with suppliers and negotiating prices. Accounting for local payment and trip funds. Problem solving in foreign countries. Driving the overland truck, mechanics and maintenance on truck. Hosting wine tastings, leading groups in vineyards. Customer service. Training new staff.15 months in South East and North Africa and 10 months in South America leading groups.

Processed orders for wine. Provided advice for customers enquiring about wine. Solved problems regarding delivery and disgruntled customers. Gained knowledge of the wine industry through wine tastings.

Melbourne, Australia

Managed a group of 12 door to door sales reps. Encouraged and supported team. Fulfilled team and solo targets set by company. Made personal sales in home delivery industry. Distribute sales reps throughout area chosen by company. Trained new reps

Duties included and skills gained:Managing a team of 9 - 12 door to door sales repsTraining and Development of new and old sales repsMotivationDelegation of areas to door knockAchieving team and personal targets set by companySales in residential areasRecruitmentDoor-to-Door SalesmanDuties included:Sales in residential areas, Signing residents up for deliveries of dairy products and fruit and vegetablesPromotional work at the Melbourne Show

Worked in various capacities including; Duties included and skills gained:Optimising machine productionEnsuring quality levelsOrganising operatorsTraining OperatorsDeputising for manager.Liase with customers and suppliersTroubleshooting on machines.Sales - cold calling

Ba (Hons) 2.1, Tourism Management

Subjects and skills studied included Responsible Tourism, Marketing, Small business Enterprise, Ecotourism, Current Tourism Issues.

Bachelor Of Arts (B.A.), Tourism Management, 2.1

Education record

Education record