Jonny Redrup Email & Phone Number

Palm Bay, Florida, United States

Responsible for enhancing market share and sales growth from $700k to over $2.6M during tenure by managing existing customers and penetrating for additional opportunity as well as cultivating relationships with accounts to provide referrals.

Business Development· Consistently achieved sales goals, demonstrating exceptional performance in sales and business development.· Sell solutions to business executives, including highly affluent individuals (business owners) – building strong relationships and delivering exceptional personal sales support to consistently win business.· Develop and establish a solid book of business by constantly upselling and cross-selling related IT products and solutions, increasing revenue and profitability. Lead in selling by facilitating IT solutions and design elements.· Assist clients with technical support, addressing their issues/concerns and earning their trust. Lead contract negotiations with customers/prospects, resulting in highly profitable sales and contributing to overall sales success.Inside Sales· Negotiate pricing with vendors and suppliers. Perform procurement of materials and services. Verify purchases by comparing them to a master list and recommending alternatives. Experience in contacting prospects directly.· Perform market research and develop a detailed tactical sales plan for assigned accounts within sales territory.· Lead in generating leads and prospective clients as a sales hunter – capturing new business and driving new sales.· Identify market adjacencies (accounts). Develop new partner relationships to drive additional business growth· Work closely with clients to maintain relationships with assigned customer accounts to improve sales volume and increase product awareness. Complete daily inside sales operations to consistently meet established goals.

Worked with clients to budget for upcoming projects and recovery plans. Created and managed projects using procurement software for budget review and project tracking – reviewing financials and managing expenses to avoid going over budget.· Participated in project-related meetings to ensure communication between the procurement team and vendors.· Utilized procurement expertise in researching and purchasing both hardware and software from multiple vendors.· Conducted vendor research and reviewed quotes. Created and sent out proposals/invoices from the finance side.

Worked one-on-one with Finance Directors and Operation Managers to make sure EssentialNet Solutions (ENS) was meeting and exceeding client expectations. Answered incoming emails and phone calls to address issues in accordance with company-established standards, following proper contact and escalation procedures.· Created well-documented tickets for clients once issues were resolved, which enabled the ENS team to have notes to refer to for similar incidents in the future. Provided remote support via ScreenConnect, VPN, and TeamViewer.· Improved traceability of technical solutions by creating organizational systems for (knowledgebase documentation).· Met with clients on a monthly, quarterly, and annual basis to discuss projects and support the schedule of clients.

Satellite Beach, Florida, United States

Convenoyed technical concepts to non-technical audiences while working with end-users to identify and resolve complex system problems. Maintained a hardware management process for accounting new and decommissioned hardware.· Provided leadership for teams on multiple accounts, which ultimately impacted account renewals. Provided clients with efficiency recommendations to streamline processes – decreasing time to resolve customer-impacting issues.· Dealt with difficult customers and clients. Thoroughly tested solutions upon completion of job to prevent callbacks.· Experienced in resolving authentication issues (password resets, account unlocks, and enabling/disabling accounts).· Introduced best practices to preempt incidents by coordinating maintenance activities and producing documentation.

Associate Of Arts

Associate'S Degree, Business Administration And Management, General