Developed a comprehensive time series forecasting and demand planning package for the codebase. Utilized a range of methods from statistical techniques like Croston's Method and ARIMA, to machine learning models like XGBoost and LightGBM, and advanced neural networks including Transformer models. Implemented tooling for model selection, optimization with Hyperopt, and tracking with MLflow to ensure efficient and accurate results.Leveraged LLMs and NLP to create a product hierarchy and classify a large dataset of products.Providing mentorship, designing solutions, and helping formulate strategy.

Developed an Anomaly Detection pipeline using an ensemble of models and logic gates to trigger alerts and highlight errors in the inventory system via a dashboard for a client.

Developed production-ready financial analyses in Python integrated into the codebase.Time series forecasting with Machine Learning / AI models including SARIMA and NBeats.Churn prediction classification modelling.

Implementing automation, and producing data visualizations through Python and Power BI to assist the International Admissions department and to help guide prospective International students.

Working with clients to understand needs, provide analysis, build reports and dashboards, and automating them.Moved in to a Business Partner / Business Analyst role within the team, leading to more time with clients, and presenting technical findings in an approchable way for non-technical clients.Projects:Data Analysis | ProductivityPulling together several million rows of data from numerous disparate sources, analysing, cleaning, and then devising metrics to provide the most accurate productivity stats Arcus had ever had.This was brought together in Power BI where the dashboards could be drilled from a national level right through to the individual technician.Automation | Ticketing SystemBuilt a bespoke ticketing system for new client requests to ensure we captured all the basic information we needed, and the client's deadline.Aside from saving both clients and analysts time, it also provided a wealth of data to easily see what analysts were working on, and which clients were drawing the most resources.The project used the MS 365 suite linked with Power Automate to capture, manipulate, and move data between Forms, Sharepoint, Planner, Outlook and Teams.

- Successfully completed a change management plan in the Stirling store.- Ran the store’s best monthly operating profit of the past 5 years.- Created and executed a structured plan to re-train a franchise store in to the UK main business ways of working.- Created several time-saving reporting tools for managers to use, saving each store 20 minutes a day.Having been taken on board with a view to becoming a Regional Manager, I left as the role wasn’t as expected.

Operational responsibility for three stores in North Wales, each generating considerable revenue.Maximising sales whilst ensuring an efficient and co-operative working environment, excellent customer service, appropriate staffing, consistent store standards, minimal costs, optimum productivity, tightly controlled inventory and price change, strong due diligence and accurate accounting:- Generate the annual KPIs, sales budgets, losses targets and payroll forecasts, and achieve them with the store teams- Developing and motivating teams- Personnel responsibilities for 90 employees, including overseeing training- Carrying out recruitment, promotions, grievance and disciplinary proceedings of staff- Ensuring compliance with HSE regulations- Generating reports for, and communicating with Directors.Chosen to head a multi-million pound project, which our region delivered with the lowest cost per store in the UK.

See: Education

- Improving design and content of website- Managing Google Ads campaigns- Drafting case studies- Market Research