Jonathan Miller Email & Phone Number

Denver, Co, Us

92866 Issy Les Moulineaux Cedex 9, Fr

Philadelphia, Pennsylvania, Us

Global leader in food, facilities management, and uniform services with over 220,000 employees and $16b in annual revenues.• Ownership of 25M+ P&L, including all corporate service functions, refreshments, capital projects, and energy management.• Manages facilities performance for 12 sites across North America for global Silicon Valley tech company (ebay).• Lead 75 staff and manage 8 direct reports.• Acts as the single point of contact for overall account operations ensuring total contract compliance. This includes reaching all key performance indicators including quantitative cost savings and qualitative customer service specifications.• Partners with client and subject matter experts to provide innovative solutions, develop strategic plans, occupancy strategies, and identifies opportunities that lower operating risks and costs.• Oversee service lines based on contract structure which includes Facility Services, Project and Vendor Management, and Technical Engineering Solutions.• Provides day-to-day leadership to account-based resources and drives framework and consistency across client portfolio.

Philadelphia, Pennsylvania, Us

Global leader in food, facilities management, and uniform services with over 220,000 employees and $16b in annual revenues.• Lead growth and retention for all accounts, both hard and soft services, in assigned territory for over 60 clients with annual revenues totaling $300+M. • Experienced in healthcare, education, sports venues, and corporate office operations.• Lead C-level wiring, own client contracts and act as single POC for client.• Assist with project managing multi-million-dollar capital projects such as lighting, solar, and construction.• Successfully retained over 98% of account portfolio over last 7 years.• Responsible for developing pricing strategies and proformas, proposals, KPIs, client presentations and handle all contract and procurement negotiations.• Develop annual strategic plans and GTM strategies to grow the top line.• Partner with operations on solutioning, pricing, and proposals to drive growth of new and vertical sales across region.• Own entire sales process including cradle to grave RFP strategy, go/no go strategy, proposal and presentation creation, and contract negotiation.

Chertsey, Surrey, Gb

• Drive new food/nutrition, facilities, and support services sales and increaseexisting base business across region.• Qualify, cultivate, solicit, and steward a portfolio of 200+ prospects comprisingof individual hospitals and systems.• Responsible for developing pricing strategies, proposals, KPIs, clientpresentations and handle all contract negotiations.• Oversee one sales manager that assists with prospecting, marketing, & cold calling.• Partner with operations to ensure client satisfaction after the sale and deliveron contractual commitments to build reference accounts.• Secured $1.5M in revenue within first 90 days.

Holland, Mi, 49423, Us

Third largest global manufacture of office furniture with over $2b in revenues. • Responsible for delivering client consistency across the organization, managing all commercial fit-outs in APAC and MEA, owning account relationships, aligning the overall account strategy with internal stakeholders, vendors/dealers, and global counterparts. Reported directly to VP of Sales and Branding for region.• Drive global account growth, revenue, margin and ROI on technical sales • Increased share of competitive account revenues from previous year by 100% totaling over $8M• Lead delivery and managed logistics of over 60 projects• Partnered with project management firms such as JLL & CBRE to fit-out commercial offices to LEED/DELOS standards

Dallas, Texas, Us

Top global design and engineering firm with 90,000 employees and $12b in revenues. • Lead new business development for private sector commercial and residential real estate business unit. After consecutive wins across Asia, promoted to work alongside c-level officers, managing special projects and reporting directly to the President of APAC.• Built new partnerships and established key client groups in emerging markets - Indonesia, Myanmar and Korea - successfully delivering integrated projects adding more than $4M to the top line annually. • Conducted due diligence, strategic review and used DCF modeling for two confidential M&A targets in Asia• Developed, executed and managed KPIs of integration plan for an 800-person acquisition. • Co-Lead opening of Delhi office with MD, managing all aspects of launch.• Directly managed team of seven marketing and BD staff• Championed rollout of CRM database (Salesforce) across Asia

Denver, Co, Us

Ninth largest AACSB – accredited business school in the United States. • Successfully launched UC Denver's new GEM program, the University’s first hybrid degree of both online and classroom courses. • Managed all day-to-day functions of program including the interviewing of non-Denver based GEM professors, logistics, negotiated terms and worked alongside IT Director to ensure seamless launch of program.• Successfully on one of the largest federal grants for the business school (as of 2008) totaling $500,000 over two years.• Liaised with CU alumni and funding teams to raise capital for launch of program securing over $1M prior to the programs launch. • Directly managed two staff and one intern

Top third-party debt collection agency in region servicing Fortune 100 financial institutions. • During tenure expanded business to New York, raising annual gross revenues from 3M to 12M usd. Reported directly to the President.• General management of 60 person Denver office including: all hiring and firing of staff, training, compliance with state and federal laws and acting supervisor of front line collection managers• Provided change management strategies for organizational alignment, employee relations and talent acquisition• Designed sales processes and onboarding training for collectors to increase closure/win rate. • Developed performance management & reward system lowering attrition by 60%

Bs, Operations Management

Mba

Education record