Guide customers through financing options, including loans and payment plans, ensuring they understand their choices.Assess creditworthiness, process loan applications, and ensure all documentation is accurate and complete.Promote and sell financial products like extended warranties and insurance, tailored to customer needs.Ensure all financing activities adhere to legal and company policies.Stay updated on industry trends, interest rates, and regulatory changes to provide informed financial advice.

Collaborated with marketing and sales teams on e-commerce strategies and initiatives.Managed online platform and fulfilment processes to meet company objectives.Resolved technical issues and provided exceptional customer service.Created and analyzed sales reports, offering insights to boost performance.Updated website with product details, managed email marketing and used SEO tactics.Consistently met sales goals and maintained accuracy and timeliness in tasks.

Customer service role which included specialist skills in Video/Photo/Audio editing and restoration, such as CD/DVD duplication, media replication and printing. I also managed the company’s stock control and marketing portfolio.