Jon Orozco, Mba, Shrm-Scp. Email & Phone Number

Kirkland, Wa, Us

100% Remote, Us

Tired of reactive HR? I'm your secret weapon - a strategic HR leader with deep AI, technology, and market intelligence expertise. I help you transform your people strategy and drive exponential growth.Here's how I do it:→ Data-Driven Insights: I leverage advanced analytics and cutting-edge tools to uncover hidden trends, anticipate market shifts, and identify opportunities your competitors miss.→ Proactive Strategies: By tapping into open-source intelligence, I provide you with the actionable insights and strategic recommendations you need to stay ahead of the curve.→ Building a Winning Team: I help you create a high-performing, future-ready workforce that is empowered, engaged, and aligned with your business goals.↳ The Result? A confident, empowered leadership team with a clear roadmap for achieving sustainable growth.Here's what you can expect:→ No-Nonsense Approach: I provide clear, actionable insights, delivering results that speak for themselves.→ Focus on Impact: I aim to help you achieve measurable results that drive your business forward.→ Results-Driven Guarantee: If I can't deliver the results you need, you don't pay.How? Advanced analytics and my tech-savvy skills tap into open-source intelligence gathering to provide proactive strategic insights to the executive team. I will identify and analyze external threats, uncover competitor weaknesses, and formulate winning strategies to solidify your company's market leadership position—and if I can’t deliver results, no payment is required.—My focus includes talent management, employee engagement, and overhauling outdated HR programs to align with the company's strategic goals.This includes:• Analyzing competitor hiring trends and compensation allows you to attract and retain the best talent.• Benchmarking industry best practices and identifying how those could streamline your processes.• Identifying emerging workplace trends and ensuring your policies are compliant and ahead of the curve.

San Francisco, Us

I’ve spent over a decade helping organizations transform chaos into clarity. Now, I’m bringing that same energy to the entrepreneurial space with an AI-powered productivity tool that combines humor, practicality, and project management expertise to help people get their lives together—one actionable step at a time.

Santa Fe Springs, California, Us

Empowering Growth: Strategic HR Leadership in a High-Growth EnvironmentAt Employers Choice Online Inc., I spearheaded HR operations as the COO/HR for the holding company and Employers Choice Screening, a full-service, nationwide consumer reporting agency. I built a thriving, high-performing team while strategically aligning HR initiatives with business objectives. Driving Results and Building a Culture of Excellence:→ Strategic Leadership: I provided end-to-end HR leadership, developing innovative strategies that empowered employees, fostered engagement, and drove business growth.→ Talent Management: I managed all aspects of people operations, including recruitment, onboarding, performance management, leadership development, and culture building.→ Benefit Optimization: I designed and implemented comprehensive benefit programs, including health, retirement, and disability, ensuring competitive packages that attracted and retained top talent.→ Strategic HR Planning: I developed and implemented strategic HR plans and policies, focusing on recruitment, training, compensation, and performance management. Key Accomplishments:→ Transformed HR Operations: Implemented progressive programs that drove employee development, engagement, and a positive company culture.→ Aligned HR with Business Goals: Translated strategic and tactical business plans into innovative HR strategies, establishing clear goals and objectives for the department.→ Led a Team of professionals: Successfully managed and mentored a team of 30 employees, fostering a collaborative and results-driven environment.Compensation @ .50 FTE: $65k TCP (Split budget)

Santa Fe Springs, Ca, Us

I managed multi-stakeholder special projects for internal and external clients. Facilitate development sessions, interactive meetings, and one-on-one coaching sessions.I provide both strategic and operational support for the design and delivery of a variety of development and coaching programs, including a budget, vendor, and stakeholder management.Produced and delivered ~$1MM in products and services, while not in a sales role or drawing a sales salary.Compensation @ .50 FTE: $75k TCP plus bonuses and commissions (Split budget)

Santa Fe Springs, Ca, Us

I bring a fresh approach to conflict resolution, professional boundaries, diversity, inclusion, and sexual harassment training that minimizes future incidents and creates an inclusive, equity-based workplace where employees want to stay and do great work at their current employers.

Santa Monica, California, Us

A THC and CBD skincare products startup that evolved into an industry-leading skin care company. I oversaw the US operations for two distinctive brands, launched our online sales, served as the corporate signing officer, and directed all P&L activities. I also served as the SME and Senior HRBP to the leadership team across multiple divisions for all HR matters. The products are an award-winning, full-spectrum hemp topical cream company that provides natural relief to patients.I focused on the health of the organization, examining the big picture, and kept it moving forward. Someone has to zoom in and identify obstacles holding the teammates back from doing their work while carefully studying the implications of decisions made across the entire ecosystem—I enjoy that. Our leadership team works in unison to remove the "chatter" when scaling a company; I look at systems and ensure they are in sync to create organizational clarity.• Corporate signatory for USA• Implemented the HR systems and total compensation package.• Oversaw the launch of a new product line in California.• Pioneered a licensed distribution network for California with two hubs.• Drive the company to achieve sales targets, profitability, cash flow, business goals, and objectives. • Provide timely, accurate, and complete reports on the operating condition of the company. • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate our organization's rapid growth objectives.* The company merged with other companies in a new international conglomerate in Canada (International Acorn Holdings, Inc). 100+ FTEs Compensation: $250k TCP plus equity, stocks, bonuses, and deferred compensation.

Delta9.comBuilt Delta9 Labs into a startup, industry leader in THC and CBD vapes and edible products, I oversaw the organization’s ongoing operations and procedures, including managing five brands, 60+ employees and four locations throughout California. Set overall goals for performance and growth; establish policies that promote company culture and vision. Directly supported the executive team as the Senior HRBP for all Human Resources matters.Managed the supply chain planning, internal manufacturing operations & overhead, purchasing, inventory replenishment, order management, and strategic activities, including product costing and efficient plant staffing — increased quarterly sales 103% year-over-year.IT: Managed systems and procedures for forecasting and controlling inventory, both raw materials, and finished goods while ensuring product availability. Audit weekly reports for accuracy in every department. • Setup and trained employees on SalesForce, including a five-part customer service model.• Created a service recovery model, trained managers on the model and set service excellence expectations. Redesigned the workplace environment, oversee workplace safety and training.Branding: Led re-branding effort with a local agency. Worked on the package redesign team, proofing content and working closely with printers & designers. Designed and worked with engineers on proof of concepts and prototypes.Marketing: Supervised the brand ambassadors & champion on social media outreach, creating content and engaging our core audience. 60 FTEs.** Recruited to become the Chief Operations Officer for Dr. Kerklaan Therapeutics, $75k executive incentive cash out.Compensation: ~$200k TCP

Crafted a culture that inspires employees to learn & grow - do their best work. Provided leadership and direction to personnel; regularly evaluate human resources practices and procedures and recommend to the CEO needed modifications and improvements. Provided mentoring, coaching and training with all managers/directors on a bi-weekly basis. • Created salary schedules and established HR processes. Implemented a new, mobile time card system. Developed and passed a paid time off policy for all employees and implemented the system that manages it.

In the Puyallup Tribe PK-12 School System, I led, oversaw, planned, and directed the activities of the human resources department at Chief Leschi Schools. Led the wave of change for overhauling the HR department from compliance/order taking to providing outstanding customer service and serving as a business partner to all administrators and managers — reorganized workloads and created mobile workstations within the school system. Rebranded the team to People & Talent Management to become a people-first service department.Directed staff in organizational structure, employment, compensation, employee database maintenance, payroll, benefits administration, employee relations, orientation/training/development, and policy/procedure development. Served on the leadership team and advised the superintendent as the senior HRBP in employee relations, workforce planning, compensation, learning, and growth. • Launched the Online Applicant System, eliminating paper applications and giving administrators instant access to applicant materials in the cloud.• Implemented employee recognition program, including annual employee longevity celebration.• Redesigned the vesting schedule and contribution amounts of 403(b) plan to lead education, allowing us to recruit and retain highly effective educators and support staff.• Negotiated with our business partners to reduce our 403(b) plan fees by 47% over three years.• Conducted school district investigations and trained HR professionals to lead investigations. • Rewrote the employee handbook to a positive voice and had it reflect the customs and traditions of the Schools. 550 FTEs.Compensation: $150k TCP ** Recruited and relocated to become the VP, Admin & Operations for Delta9 in Los Angeles, CA, with a $50k deferred executive compensation package.

Burien, Wa, Us

Provided world-class customer service to administrators, managers, and over 500 employees from the Support Services (Nutrition Services, Transportation, Security, Custodial, Warehouse, and Maintenance & Facilities) of the school district at HQ.As their strategic HR business partner, I had four main functions;Employee Services:Employee benefits, compensation, seniority rankings, onboarding, and proper salary schedule placement. HRIS hiring & benefits system and helping them interpret their collective bargaining agreements.Labor Relations:Provide school district policy guidance and interpretation of collective bargaining agreements for Teamsters I, II & III to administrators and line managers. Provide performance management guidance to line management (coaching, counseling, career development, disciplinary actions); help mediate crucial conversations to resolve complex employee relations issues; review investigations and ensure that they meet the seven tests of just cause.Draft letters of discipline and submit findings report on investigations. Talent Acquisition: Manage the requisitions queue, initial screenings, preparing offer letters, and extending job offers to all Support Services positions—coach managers with preparing interview questions and exam questions. Help with overall recruiting efforts for the school district.Risk Management:Assist in conducting internal investigations, writing operating procedures and training material, and reducing the school district's legal risks by ensuring regulatory compliance. Respond and defend against unjust unemployment claims. Conducting background, WATCH & fingerprint checks, and previous employer and reference checks.Accomplishments:• Redesigned the job descriptions to modernize them, adding embedding & mapping features.• Served as lead negotiator for the district bargained, drafted, and published the new custodial evaluation.** Recruited to be Director of Human ResourcesCompensation: $75k TCP

Tacoma, Washington, Us

Served on the Board of Directors for SPS SHRM. I helped build strategic partnerships with local universities and helped SPS SHRM members obtain SHRM-SCP and S/PHR designations by providing tools and resources for them to be successful. I worked with SHRM to roll out the SHRM-CP & SHRM-SCP designations.• Created & wrote the Operating Procedures and Board Member Handbook.• Led the acquisition of a tablet-based payment method (PayPal Here) to be able to accept debit/credit cards at the registration table.Previous Positions: • Volunteer Coordinator: Organized various initiatives for our SPS SHRM members, including: Inviting local non-profit groups to promote their philanthropic work, like the College Success Foundation. Helped gather volunteers for the 2013 NHRMA Conference. Researched & selected the SHRM S/PHR Certification Study Guide. Helped form the study groups for respective exams. • Hospitality Co-Chair: Registration materials, check-ins, and billings at membership events. • Out-Large Board Member.

Ottumwa, Ia, Us

Provided outstanding service to our member-owners. Oversaw the daily operations of two branches within the region with seven employees. Created new deposit & loan business opportunities for the credit union through networking & community involvement.Operations Management:• Interpreted and enforced organization and industry policies & regulations. Monthly & Quarterly branch audits on teller work, cash drawers & funded loans. • Wrote Operating procedures for W-8BENs, Representative Payee accounts & Vulnerable Adults.• Screening, interviewing, and hiring new staff. Training new tellers and CU Bankers. • Developed a new deposit and loan business. Originated 10, 15, 20 & 30-year Mortgages. • Managing the balancing, replenishment & maintenance for five off-site ATMs.• Engaged in Member Service Delivery & Service Recovery.• Attended monthly & annual fraud prevention & robbery meetings/conferences, synthesizing the information and distributing a communique on fraud/robbery rings, techniques, and prevention. Performance Management:• Establishing sales goals and providing coaching to stay on mark. • Writing quarterly performance appraisals & development plans.• Weekly coaching sessions with CU Bankers & Tellers.• Wrote annual performance reviews with recommendations on salary increases.Accomplishments:• Increased funded consumer loans 37.5% year-over-year (‘12 vs. ‘11). • Increased new DDA accounts 59.85% year-over-year (‘12 vs. ‘11). Led the branch with the most opened new DDA accounts for five consecutive quarters (Q4 ’11; Q1, Q2, Q3 & Q4 ‘12). • Increased taken Visa Credit Card applications 98% year-over-year (‘12 vs. ‘11).• Doubled the funded consumer loans for both branches year-over-year for two consecutive quarters (for Q1 ‘12 & Q2 ‘12 vs. Q1 ‘11 & Q2 ‘11).• “Exceptional” rating on writing employee performance reviews.• Created member profiles to help CU Bankers identify members’ needs to cross-sell additional products.Compensation: $45k TCP

Olympia, Wa, Us

Provided exemplary customer service while building member relationships through establishing checking, personal loans, credit management, certificate of deposits, and other membership services.Responsibilities:Subject Matter Expert: Consumer Financial Products & Consumer Credit • Assisted Spanish speaking clients in account openings and member services.• Managed a book of business of 150+ clients.• Originated HELOCs, auto, titled goods, credit cards, lines of credit, and payday loans.• Opened and maintained Individual Retirement Accounts & Educational savings accounts.• Worked the information desk; answering the branch telephone lines & administrative tasks.• Established small business accounts and offering merchant services.• Notary Public of Washington State• Passed & Completed MSO Certification Exam, March 2010.P/T: $20/hour plus medical, dental and vision. Yes they gave me full benefits even though I was 25/hours a week. I was doing graduate school full-time. An amazing credit union 🙂** Recruited & promoted to a Branch Manager for another credit union.

• Analyzed applicants' financial and credit status to determine feasibility of granting loans.• Explained to customers the different loan products available & explaining the differences.• Submitted full loan package to the loan processor & following up with loan through closing.• Conferred with underwriters to aid in resolving mortgage application problems.**Promoted from Loan Officer, June 2007.

Las Vegas, Nevada, Us

• Lead the teller front line. Scheduled lunches and breaks. Performed Supervisor overrides, trained and coached new tellers. Audited new teller's work while filing, organizing, archiving bank records & customer files.Responsibilities:• Regional float teller/ Multiple lane drive-up teller / Vault teller / ATM Custodian• Providing teller feedback and sales coaching for monthly referral goals.• Posting deposits, loan payments, transfers, cash advances, federal tax payments, etc.• ATM maintenance, deposit processing, cash ordering and vault counting duties.** Promoted from Teller to Senior Teller, June 2004.** Promoted from Jr. Teller to Teller, June 2003.** Recruited to become a mortgage loan officer.- WaMu Bank was acquired by Chase in 2008.

Bachelor Of Arts - Ba, Business & American History

Master Of Science - Ms, Human Resources Management

Master Of Arts - Ma, Organizational Leadership

Master Of Business Administration - Mba

Education record

Certificate, Project Management - Project Management Institute Curriculum

High School Diploma - Honors Graduate