Jon Otero Email & Phone Number

Before you read the word salad, just know that I am here to help those who want to be helped. Small businesses deserve all the help they can get. That's what I live and breathe. I do good work for good people (Non-negotiable). I run a team that believes the same. Wouldn't have it any other way. Ask me what job I would take if they could only pay me in candy bars and it would be this. Anyways, here goes the mumbo jumbo:Senior Creative Director, Digital Marketing Strategist and D2D operations manager with a track record of exponential impact on customer engagement. Innovator and change agent who carves a path for businesses to scale up and earn market share. Guides teams from a reactive approach into strategic proactivity. Partners with business owners in generating sustainable growth through thought-out marketing strategies.• Manages teams of up to 8 people. Trained and mentored 10+ individuals across career.• Increased pre-acquisition company valuation through cost savings identification and process improvement.• Led company website and SEO efforts that rapidly yielded the first page listing on Google search.• Added new upsells to increase per-customer spend, producing +$40k in sales since 2019.• Introduced new web design and SEO contracts, increasing run rate revenue to +$7,016 per year.• More than doubled close rate in current role since taking over leads, proposals, and project budgets.• Instituted an employee satisfaction survey that has consistently yielded 4+/5 stars.• Improved average staff retention from 2 to 3 years through intentional culture leadership.• Winner of the 2022 President’s Award for customer service, efficiency, and serving as a role model.

Listed skills include Flyers, Logo Design, Visual Communication, Photoshop, and 45 others.

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  Thomas Nelson Community College

  Graphic Design