Make reservations and assessing fares, ticketing and complete daily sales reports, Passenger check-in, Check baggage weight, calculate any excess baggage charges and process paymentProvide outstanding customer service answering and resolve general inquiries and complaints at the airportDeparture Gate customer service and boarding as well as providing assistance to passengers to and from aircraftPerform duties in accordance with established policies and procedures while… Show more Make reservations and assessing fares, ticketing and complete daily sales reports, Passenger check-in, Check baggage weight, calculate any excess baggage charges and process paymentProvide outstanding customer service answering and resolve general inquiries and complaints at the airportDeparture Gate customer service and boarding as well as providing assistance to passengers to and from aircraftPerform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customersHandle missing baggage and damaged baggage claimsConduct radio communications with aircraft and record flight informationLiaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc. Show less

Came to the U.K. on holiday at the beginning of 2020 and the world stopped because of the pandemic. I had to make the most of it, and I was lucky enough to get a job at Tesco, during these unprecedented times.My job entails various tasks. In the beginning I would direct people into the store, while giving health and safety advice to customers in line with Tesco's Corona virus protocol (also cracking a few jokes to lighten the mood)I answered general questions about Tesco… Show more Came to the U.K. on holiday at the beginning of 2020 and the world stopped because of the pandemic. I had to make the most of it, and I was lucky enough to get a job at Tesco, during these unprecedented times.My job entails various tasks. In the beginning I would direct people into the store, while giving health and safety advice to customers in line with Tesco's Corona virus protocol (also cracking a few jokes to lighten the mood)I answered general questions about Tesco products, as well as the store itself, and got to know the local clientele fairly well!I work as a cashier and in self-service, while again dispensing advice on our store and products.I also stock the shelves, (crazy times when people were panic buying in the beginning, and lockdowns) to help feed the nation and make sure everything is in its proper place, with the right codes and prices, and filling promotional areas.Tough times in the beginning, but things are getting better and am truly grateful for the experience this pandemic has taught me about working in Britain's Largest Supermarket and about human behaviour! Show less

Special Event Caterer delivering a premium, unique culinary experience for its guests Catering corporate events, weddings, family parties and sporting eventsExecute and oversee all off-site catering events in conjunction with Pig Out Sales TeamCo-ordinate the arrival, pick-up, and maintenance of equipment, food, staff and rentals at all catering events and locations.Be responsible for communicating with all catering leads and providing all information regarding the specifics… Show more Special Event Caterer delivering a premium, unique culinary experience for its guests Catering corporate events, weddings, family parties and sporting eventsExecute and oversee all off-site catering events in conjunction with Pig Out Sales TeamCo-ordinate the arrival, pick-up, and maintenance of equipment, food, staff and rentals at all catering events and locations.Be responsible for communicating with all catering leads and providing all information regarding the specifics of every event.Ensure compliance with fire, health, and safety regulations, adherence to the Liquor License Act. Show less

A gratifying experience to oversee the production of various events and conferences in our multi room banquet facilities including two large ballrooms that are each over 1000 sq/m and accommodating over 1200 guests per room. I also managed up to 100 staff, together with agency staff for various roles, including bar staff, wait staff, wine servers and porters while tending to the client’s requests. Maintaining both administrative and operational standards to client satisfaction whilst… Show more A gratifying experience to oversee the production of various events and conferences in our multi room banquet facilities including two large ballrooms that are each over 1000 sq/m and accommodating over 1200 guests per room. I also managed up to 100 staff, together with agency staff for various roles, including bar staff, wait staff, wine servers and porters while tending to the client’s requests. Maintaining both administrative and operational standards to client satisfaction whilst still achieving revenue targets in meeting with budget demandsAnalyse weekly staffing needs and prepare schedule accordingly, bringing in casual function staff in line with business needsLiaise with Chef and Sales team on a daily basis to assess any last minute changes and for upcoming eventsTo ensure the team is informed concerning client’s requirements and expectationsResolved all customer complaints in a professional manner whilst prioritising customer satisfaction Show less

Wedding focused venue with individual courtyards accommodating up to 400 people in main ballroom plus outside private gazebo which can hold up to 120 people with a ceremonial bridal path on the picturesque grounds of Lake OntarioRegular liaison with the Clients and their staff to ensure all procedures are being met and a goodrelationship is maintainedTo support the Operations Manager in effectively training staff, while ensuring the quality and profitability of delivering all… Show more Wedding focused venue with individual courtyards accommodating up to 400 people in main ballroom plus outside private gazebo which can hold up to 120 people with a ceremonial bridal path on the picturesque grounds of Lake OntarioRegular liaison with the Clients and their staff to ensure all procedures are being met and a goodrelationship is maintainedTo support the Operations Manager in effectively training staff, while ensuring the quality and profitability of delivering all Meeting and Events are to Company standard.Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place for successful execution.Assist in following up on personal development plans for teams semi-annual reviews Show less

A fantastic experience in team work while enjoying what the world has to offer.Immediate supervision of the bar personnel assigned.Requisitioning of all beverages, food items and supplies.Strict adherence to Health and Safety standards.Maintained updated knowledge of all menu items, specials, spirits brands, beers and non-alcoholic selections.Effectively and calmly resolved situations with intoxicated guests.Completed regular bar inventories and daily requisition sheets… Show more A fantastic experience in team work while enjoying what the world has to offer.Immediate supervision of the bar personnel assigned.Requisitioning of all beverages, food items and supplies.Strict adherence to Health and Safety standards.Maintained updated knowledge of all menu items, specials, spirits brands, beers and non-alcoholic selections.Effectively and calmly resolved situations with intoxicated guests.Completed regular bar inventories and daily requisition sheets as requested Show less

The London experience at Crowne Plaza was a very rewarding opportunity, to engage in a very eventful sales driven environment overseeing the main bar as well as an active elegant courtyard with a magnificent fountain given to Queen Victoria nestled in the heart of London.Oversee schedule according to forecasted business levels ensuring newly hired staff are effectivelytrained and developedMaintaining an active presence in the outlets to establish customer relationship and to… Show more The London experience at Crowne Plaza was a very rewarding opportunity, to engage in a very eventful sales driven environment overseeing the main bar as well as an active elegant courtyard with a magnificent fountain given to Queen Victoria nestled in the heart of London.Oversee schedule according to forecasted business levels ensuring newly hired staff are effectivelytrained and developedMaintaining an active presence in the outlets to establish customer relationship and to supporthourly associatesAll Health and Safety procedures and policies are adhered toMonitoring of all costs within all areas of the department including staff costs, and to increaserevenue in line with the budget.Ensuring accurate recordings of all cash deposits and sales transactionsClearly and promptly communicated pertinent information to staff, such as large reservations orlast-minute menu changes. Show less

The greatest experience one can receive in a lifetime, traveling to exotic destinations and building relationships that will last a lifetime. Providing high quality service, while creating an inviting atmosphere, offering an incomparable dining experience, and ensuring guest satisfaction, while engaging in an eventful sales driven environment.To provide an exceptional guest experience that is unparalleled.Accurate accounting and recording of all sales transactions.Regular… Show more The greatest experience one can receive in a lifetime, traveling to exotic destinations and building relationships that will last a lifetime. Providing high quality service, while creating an inviting atmosphere, offering an incomparable dining experience, and ensuring guest satisfaction, while engaging in an eventful sales driven environment.To provide an exceptional guest experience that is unparalleled.Accurate accounting and recording of all sales transactions.Regular Inventory control and adjustments.Maintained updated knowledge of all menu items, specials, spirits brands, beers and non-alcoholicselections.Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.Regularly cleaned and sanitised the bar area, beer lockers, and refrigeration and storage areas Show less