Jonothon S. Email & Phone Number

Decatur, GA, US

Duluth, Georgia, United States

Monitor and ensure staff maintain accurate patients and program related records on the services and activities in funder assigned and agency required designated database to meet reporting and documentation requirements.Responsible for ensuring the program operates within services quota established; adapt strategies in changing environment to meet 100% of.

Atlanta Metropolitan Area

Atlanta, Georgia, United States

Address technical application challenges connecting lines of communication, maintaining an above 85% appointment setting rate for the nation’s largest LGBT business resource advertising company in the nation.Connected with large and small corporations and various nonprofit and for-profit companies across 8 U.S. cities to set appointments surrounding.

Atlanta, GA

Maintained a 98% customer satisfaction rate while fielding calls from roughly 240 customers on a weekly basis with questions/issues centered around customer package distribution, membership policy disputes, payments changes, and technical difficultiesProvided quality service by creating a pleasant environment for customers to voice complaints to properly.

Lawrenceville, Georgia

Designed time efficient and cost saving distribution routes while factoring external factors to safely transport auto parts to multiple car dealerships in the greater Metro Atlanta areaSuccessfully upkept distribution work flow by simultaneously managing employee and vehicle availability, labor, and vehicles needs, time, and mileage needs for each route.