Epic Analyst
Current• Providing ongoing support and troubleshooting to end-users, resolving issues, and optimizing system performance.• Worked closely with project managers to plan and execute system upgrades, departmental build enhancements, and new feature implementations.• Implemented open and direct scheduling as well as decision tree scheduling.• Configured and customized Epic cadence module to align with organizational requirements, including creating templates, setting up appointment rules, and defining scheduling templates.• Responsible for providing business and technical solutions to the IT department.• Implementing onboarding practices while providing technological upgrades and design reviews.• Conducting through testing and validation of system changes, ensuring proper functionality and adherence to organizational policies and regulatory requirements.
