Jon-Paul Davis Email & Phone Number

Albany, New York, United States

Albany, New York Area

Albany, New York Area

Newburgh, NY

Hudson Valley Headshot PhotographerHeadshot Crew Protege

Managed a group of seven IT administrators and technicians across four states including both the IT Help-desk and System Admin teams.Managed multiple M&A projects, from due diligence to complete integration and compliance, including an acquisition with a purchase price of over $500 million. Managed CapEx budgets in excess of $2 million

Greater New York City Area

New Hampton, NY

Develop, implement, and maintain network designs and major system changesMonitor and analyze system performance, events, security, backup logs and report findings to Director of IT in an effort to proactively preempt computer, network and server related issuesConfigure and maintain the corporate servers, LAN and WAN networks, network cabling, and other.

Middletown, NY

Responsible for troubleshooting commercial high-speed data and VOIP connections across multiple operating systems and platforms.Acted as a point of escalation for lower level technicians.Accustomed to work in a high-volume technical call center environment.

Hopewell Junction, NY

Managed daily and weekly backups of server and confidential customer data.Added and removed new users into Active Directory environment as well as proprietary call-center application systems.Performed routine database management and reporting on a daily and weekly basis.Assisted and provided guidance to users in matters relating to PC and application.

Newburgh, NY

Provided remote troubleshooting of specialty point-of-sale and office software and hardware.Performed additional duties such as account reports, data acquisition, and dialing into remote computers for database repairs and maintenance.Became familiar with most types of IBM POS hardware.Gained in-depth knowledge of Encore Retail Suite, IBM RA (Retail.

Graphic & Visual Arts And Multimedia

Graphic & Visual Arts, Multimedia

Education record