Associate Director, Key Accounts
Upstate Ny & Ct
Through collaboration with sales and cross-functional teams, my role was to develop and enhance key account relationships that have a major strategic impact on the long-term success of the organization through customer contact, educational programs, and problem resolution. This was accomplished by gaining a deep understanding of the roles and painpoints of all functions throughout the accounts (from front line, to back office, to C-suite) to earn broader penetration for greater Horizon product utilization.Intimately familiar with the healthcare landscape, the buy-and-bill process, utilization of specialty pharmacies, as well as the impact managed care changes have on care delivery and prescribing habits.Presidents Club Winner2x Multiple Division Contest Winner3x Growth Contest Winner