Jon Paxton Email & Phone Number

Macon, Ga, Us

Macon, Ga

Macon, Ga

Driven point person for managing the life cycle of clients. Develop solutions utilizing SaaS, insurance, and payroll products to improve business efficiency. • Developed and implemented the Concierge Level Service Model. Worked with the sales team from initial prospect interaction to managing the onboarding experience for all large clients. Resulted in a revenue increase of $3M.• Managed project to migrate over 1200 clients to new SAAS payroll platform. Delivered the project… Show more Driven point person for managing the life cycle of clients. Develop solutions utilizing SaaS, insurance, and payroll products to improve business efficiency. • Developed and implemented the Concierge Level Service Model. Worked with the sales team from initial prospect interaction to managing the onboarding experience for all large clients. Resulted in a revenue increase of $3M.• Managed project to migrate over 1200 clients to new SAAS payroll platform. Delivered the project within an accelerated time frame and reduced expenses by 25%. Maintained consistent communication with all stakeholders throughout the duration of migration.• Led specialized cross-functional program team to research and implement a leading-edge human capital management software platform, ensuring testing, training, and launch met project requirement timeline and budget, resulting in a 30% revenue increase.• Oversaw the resources, timeline, and tasks for a new benefits software integration project that resulted in an increase in the customer base, growing the fee income by 35%. Continue to provide technical support.• Introduced and scaled HR Consulting service to exceed the corporate goal of 10% quarterly profit increase• Collaborate with the sales team to reach targets by leading product demos, coaching sales staff on demo techniques, and assisting with the development of proposals for complex clients• Evaluate client needs to determine and suggest relevant product solutions in alignment with client budgets, schedules, and operational goals Show less

• Led and directed team of 30 technical professionals to migrate all clients to new T1 circuits ensuring timely and accurate communication with all stakeholders. Drove process improvements through scheduling migration weeks in advance reducing travel costs and time. Overall result was a significant cost reduction.• Implemented lean load balancing program to migration schedule increasing on-time delivery to 99%• Reduced workflow inconsistencies through identifying the necessary skills… Show more • Led and directed team of 30 technical professionals to migrate all clients to new T1 circuits ensuring timely and accurate communication with all stakeholders. Drove process improvements through scheduling migration weeks in advance reducing travel costs and time. Overall result was a significant cost reduction.• Implemented lean load balancing program to migration schedule increasing on-time delivery to 99%• Reduced workflow inconsistencies through identifying the necessary skills required for proficient job performance and recruiting staff based on these findings. • Used IT expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty Show less

• Managed operation of 290-seat facility with $1.2M in annual sales• Full P&L responsibility• Applied Six Sigma and Lean Technology tools to improve restaurant operations and reduce inventory by 45% in first six months

• Directed the planning, staffing, budgeting, engineering and operations of a 24/7 production facility employing more than 200 people over multiple sites• Full P&L accountability for budgets over $60M• Utilized Lean Six Sigma to increase production capacity by 25%• Reduced inventory on-hand by over $200K by utilizing Six Sigma tools• Led Six Sigma projects that resulted in the reduction of loss by 15%, the increase in productivity by 10%, and the improvement of machine up-time… Show more • Directed the planning, staffing, budgeting, engineering and operations of a 24/7 production facility employing more than 200 people over multiple sites• Full P&L accountability for budgets over $60M• Utilized Lean Six Sigma to increase production capacity by 25%• Reduced inventory on-hand by over $200K by utilizing Six Sigma tools• Led Six Sigma projects that resulted in the reduction of loss by 15%, the increase in productivity by 10%, and the improvement of machine up-time by 20% Show less

• Hired and coached a 30-person team to produce the new FAU Product• Achieved and sustained best in company goal of 100% on-time shipping• Implemented lean technologies and robotics to increase productivity and reduce scrap

• Monitored system performance and provided technical guidance for RM&A issues• Researched suppliers and conducted on-site supplier evaluations• Evaluated risks through investigating sources and source qualifications during on-site inspections• Identified problems and specific resolutions to fix defective, damaged or malfunctioning parts

Mba

Bachelor Of Science (Bs)