Jon Pay Email & Phone Number

Bradford, United Kingdom

• I currently work for YBS as a Senior Technical Analyst on the VMware & Windows Server Team. I am responsible for the installation, configuration, and support of all Production, Test, and Development environments. As.
• Support of the YBS Wintel and VMware estate
• Technical Lead on ITSD Projects
• Management and configuration of the YBS VMware Infrastructure
• Building and configuring Servers, both Physical and Virtual
• Installation & decommissioning of HP Racks and rack-mounted Servers

Leeds

I worked for Civica as a Senior Technical Analyst. My team was responsible for the provision, support, and maintenance of Customer Implementations hosted on our vSphere 4 Virtual Infrastructure. We hosted around 35 customers on over 400 Virtual Machines. Our Primary Site consisted of 6 ESX 4.0 Servers running on HP ProLiant BL680 Blades. These ran a single.

Leeds

• I joined BT Global Services as a Platform Engineer. I worked within a small Platform Team, provisioning and supporting custom ICT solutions for a number of high-profile customers. My tasks included:
• Server Builds – Windows Server 2003 on Dell & HP Servers/Blades.
• Ongoing 2nd and 3rd line support of Servers and other Platform Hardware.
• Remote support – Terminal Services, Citrix, Remote Lights-Out.
• Managing faults, and liaising with Hardware Vendors such as HP, Dell, NetApp, etc, for support of their products.
• Configuration and maintenance of SANs – NetApp Filers & HP Modular Storage Arrays (MSA1000).

UK

• I joined Capgemini as a Graduate, and I performed a number of roles including Functional System Tester, Project Management Office, and Developer. During this time, I developed key soft skills, such as:
• Communication – gained through formal and informal meetings with requirements and development teams.
• Team working – gained through working in a various teams with strong interdependencies.Technically, I developed skills in:
• Software Testing – Writing and executing test cases and scripts.
• Software Development – Developing ‘Portlets’ for the Clarity ERP Tool.

Tervuren, Belgium

• I worked within a small team of three technicians, under the guidance of the Network Manager. The team was responsible for the day-to-day running of the school’s large computer network, including:
• Administration of the central file server.
• Maintaining regular backups.
• Administration of the Mail, Web, & Proxy Servers.
• 1st & 2nd line support to users of the network via the usual channels of email, telephone, & on-site support where necessary.
• Capacity planning and procurement of new hardware.

Sydney, Australia

Whilst travelling in Australia, I worked in Sydney processing orders for Mobile Phone contracts at Vodafone.

Bachelor'S Degree, Information Technology, First Class Honours

Higher National Diploma, Software Engineering, Distinction