Jon Peahl Email and Phone Number
Honolulu, HI, US
Jon Peahl's Location
Honolulu, Hawaii, United States, United States
Jon Peahl's Contact Details
Jon Peahl work email
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- Valid
Jon Peahl personal email
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About Jon Peahl
I've been honored and lucky to be part of some of the most significant travel industry disruptors over the years. From the early days of Viator (US Employee #3) and Tiqets (US and Asia Employee #1) as well as helping to launch concepts like City Sightseeing USA, Smart Destinations, and Walks, LLC, I'm a GTM veteran who can build a high performing and loyal team, and coach them to new heights, breaking sales records at venerable longstanding institutions like Empire State Building. I'm honored that my work at Tiqets, Walks, and SanSee has been been nominated or won awards on a global scale.Never one to shy away from a challenge or pass a buck, my background is broad: JD in law, MS in Epidemiology, and BS in Geography, topped with experience in HR, PR, Logistics, Industrial Hygiene, Aviation, International Growth, Project Management, and Creating Tours, all the way down to delivering over 100 puppies to their new homes across the country through a side business called Scooby D'Uber which I started with my daughter.
Jon Peahl's Current Company Details
Jon Peahl Work Experience Details
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Director Of Resilience StrategiesHawaiian CouncilHonolulu, Hi, Us
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Director Of StrategyQurator - Responsible Tourism Certification For HawaiʻI Jul 2023 - PresentBuilt out a responsible tourism certification program on behalf of Hawai'i Tourism Authority. A globally unique system covering all verticals of the local visitor industry, we moved beyond the traditional sustainable travel certifications and addresses a wide variety of industry issues, from executive pay to light pollution, from guest satisfaction to communicable disease.Over 100 community and cause advocacy groups ranging from human trafficking to autism friendly travel contributed wisdom to the program, as well as industry groups across the hospitality and travel realm to create a set of criteria to evaluate and recognize positive efforts from the industry.We then formed a committee of 30+ advisors from community, government and industry to debate, field test, and run culture and reality checks on the proposal. We aligned with state government to make sure it met the stringent brand guidelines and navigated complex legal issues with the Attorney Generalʻs Office.Within 1 week of launch, the program reached its annual goals. Within 3 months, more than 70% of visitors to Hawai'i were being serviced by a Qurator Certified Business -
Managing DirectorSansee Safety Systems Apr 2020 - Jul 2023Bangkok, Bangkok, Th• Unwilling to be a victim of a coming pandemic, I founded a pop-up consultancy specializing in customer service and risk mitigation, providing customized Covid-19 business plans for clients, before pivoting to recovery and rebuilding assistance.• Engaged 14 industry-leading experts from various professional backgrounds to develop customized safety system implementations globally• Grew to a peak team of 26, serving 200+ clients and 400+ products• Named to the Top 25 list for Startups in Travel in 2021 by PhocusWire• Spent a year in-house managing business operations at a flightseeing company assisting in regulatory compliance, legal issues. and post-Covid PR/Sales recovery.• Worked at sea as a Public Health Officer aboard AIDA Cruise line overseeing compliance and post covid transitioning best practice issues issues for infection control, food safety, air and water quality, and marine wildlife. -
Regional Director, Americas & Asia PacificTiqets 2016 - 2020Amsterdam, Nl• Led the company's expansion into North America and later the Asia Pacific region.• Responsible for the business plan, licensing, staffing, coaching, and P+L of multiple offices.• Responsible for the entire employment hiring process, i.e., recruiting, selecting, acquiring, training, and onboarding• Managing employee performance by establishing expectations to measure and monitor results through effective coaching and developing high potential team members resulting in promoting a team member four times in three years• Key contributor in developing the supplier and distributor relationships and market expansions negotiating wholesale pricing for 1100+ products for resale purposes, signing 400+ partners across the Americas and Asia Pacific. -
General ManagerWalks 2013 - 2016Dublin, Ie• Full P&L responsibility and management for the New York division, and leading the U.S. market expansion strategy and development and handling the day-to-day operational execution for sales and marketing providing direct leadership and support to 44 team members resulting in doubling revenue year-over-year and increasing the number of tours by 500%. • Strategically determined expansion cities by identifying market opportunities with iconic landmarks, attractions, and unique cultural experiences. Successfully designed and created sightseeing walking tour routes, educational scripts, and paired with local expert storyteller guides to launch in San Francisco, New Orleans, and Boston.• Spearheaded a talent management strategy by identifying top talent through talent acquisition and targeted recruiting, onboarding, and developing high potential team members. Managed and organized the entire launch process by determining span of control and local hiring needs by doubling headcount and preparing general manager succession planning needs to minimize overhead costs on a limited budget.• In 2018, recognized and nominated as a finalist out of 2000 nominees by a premier global travel trade organization to honor industry front-runners for Best Use of Technology, a prestigious award bringing product innovation in the form of an electronic scannable ticket to the travel industry. • In an effort to compete in a highly competitive space, instrumentally led the negotiation process and established new vendor partnerships by developing innovative and creative tour activities, i.e., NBC Studios, a behind the scenes Broadway Tour where guests were able to try on costumes, and a crime tour led by retired detectives resulting in generating significant attention, decreased marketing costs, and luring distribution partners away from tour competitors. -
Director Of SalesEmpire State Building 2008 - 2013New York, Ny, Us• Responsible for developing the direct-to-consumer and B2B partnerships for the travel trade sector delivering $50 million in annual sales revenue by providing direct leadership supporting a team of 11 global sales representatives resulting in increased travel review scores in upwards of 20%+.• Managed and oversaw a $4 million marketing budget planning and executing strategic initiatives for the most visited non-park attraction in the U.S. accounting for 50% of all visitors by successfully increase visitor numbers to 1 million in the first month in history and recognized as the top-selling U.S. attraction in India and China.• Handled the entire employment recruiting and hiring process and facilitated new hire orientation and onboarding identifying top talent through talent acquisition and developing and coaching high potential team members resulting in 23% sales increase year-over-year for 5 years.• Recruited as a part of a team to turn around an underperforming tourist attraction and tasked with developing an increased positive customer experience. Executed a sensitive change management strategy by leading sales initiatives and successfully allocating people resources through effective performance management and coaching to overall improve customer service by developing customer-centric and focused business partnerships.• Analyzed a 3-year revenue trend where market share declined and recognized the need to eliminate barriers for the group sales department identifying the need to improve the ease of ticket purchasing by reducing contract language from 14 pages to 1, adjusted method of payment, and extended the expiration from 1 day to 3-years resulting in growing group sales accounts from 50 to 250 active accounts and presold tickets had a 3% shrink rate. -
Vp Of SalesCity Sightseeing San Francisco Feb 2004 - Oct 2008Managed all aspects of sales function for large sightseeing tour operator. Handled contracting, budgeting, product portfolio planning, and PR. Supervised sales team. Oversaw exponential growth in business. -
Managing DirectorConcept Development Company Dec 2003 - Jun 2005Consulting firm specializing in product design, launch, distribution and marketing in changing and challenging environments. Clients included Gray Line Worldwide, Smart Destinations, Look Tours, Sightseeing World, PowerPass, Key2Travel, Krispy Kreme, St Johns Sentinel (media), Lo Fi Customs (fashion), Simmons Air (airline), and a confidential Professional Sports Team.
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Senior Business Development And Product ManagerViator Mar 2000 - Dec 2003Needham, Massachusetts, UsContracted and managed database of ground product, including tours, transfers, attractions, and more. Maintained relationships with operators in 14 countries. Managed US remote office, acted as the face and voice of Viator within the Americas for customer service, contracting, finance, and business development. -
Public Health OfficerCoconino County Arizona Aug 1993 - Aug 1996Flagstaff, Arizona, UsResponsible for maintaining public health in rural Arizona, including sanitary code enforcement, infectious disease monitoring, building design and wastewater planning, and special event consulting, and environmental testing of pools, kitchens, hotels, public spaces, and private homes.Cooperated with CDC researchers in the early days of the Hantavirus Outbreak in the US Southwest, working side by side to collect and analyze tissue samples, identify hazards, and tracing the history of disease outbreaks.
Jon Peahl Skills
Tourism
Marketing
Sales
Event Management
Public Relations
Leadership
Marketing Strategy
Hospitality
Budgets
Contract Negotiation
Event Planning
Management
Social Media Marketing
Online Advertising
Team Building
International Sales
Customer Service
Product Development
Hospitality Industry
Trade Shows
Training
Hotels
Account Management
Online Marketing
Leisure Travel
Social Media
Business Development
Customer Satisfaction
Social Networking
Start Ups
Budgeting
Strategic Planning
Email Marketing
Advertising
Time Management
Salesforce.com
Revenue Analysis
Strategic Partnerships
Market Research
Microsoft Excel
Jon Peahl Education Details
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University Of Arizona, James E. Rogers College Of LawLaw -
Oregon State UniversityAnd Geography
Frequently Asked Questions about Jon Peahl
What company does Jon Peahl work for?
Jon Peahl works for Hawaiian Council
What is Jon Peahl's role at the current company?
Jon Peahl's current role is Director of Resilience Strategies.
What is Jon Peahl's email address?
Jon Peahl's email address is jo****@****ahl.com
What is Jon Peahl's direct phone number?
Jon Peahl's direct phone number is +141572*****
What schools did Jon Peahl attend?
Jon Peahl attended University Of Arizona, James E. Rogers College Of Law, Oregon State University.
What skills is Jon Peahl known for?
Jon Peahl has skills like Tourism, Marketing, Sales, Event Management, Public Relations, Leadership, Marketing Strategy, Hospitality, Budgets, Contract Negotiation, Event Planning, Management.
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