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MY VALUES / SPECIALITIES: Do the right Thing - Customer First - Defining & Maintaining standards - Transparency - Proactivity - Organisational Diligence - Change Management - Staff Mentorship - Process Excellence - System Administration & Improvement - Team Building, Scaling & Development - Problem Solving - Policy Creation - Project Management - BudgetingDEPARTMENTAL EXPERTISE: Customer Service, Technical Support, Service Management / Customer Success, People Management & Mentorship, HR, IT, Product ManagementINDUSTRY EXPERTISE: Technology - Managed Service Providers / Telecommunications & Wi-Fi - Software Delivery - Technical Businesses Operational excellence, transferable to all sectors.A hands on, proactive, customer focused operational leader, driven by positive change and continuous improvement, fuelled by the acquisition of Data and Staff feedback.Comfortable at all levels, accessible to all, empowering and championing staff wherever and whenever possible. A strong coach who ensures his philosophies of transparency, Customer First and ‘Doing the Right Thing’ filter down to all levels.A record for delivering results, in terms of the creation of new teams, system or process enhancements and service/KPI improvements, leading to increased sales, ROI and customer satisfaction. Driver of positive change, helping businesses grow and improve their Operational areas.
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DirectorJon Garrett Consulting LtdBristol, England, Gb
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Head Of OperationsLondon & Zurich Apr 2023 - Present -
Head Of OperationsPaygate Apr 2023 - Present -
Director Of Global OperationsTransvault Feb 2020 - Aug 2022Bristol, England, United Kingdom -
Director Of OperationsTransvault Software Apr 2017 - Feb 2020Clevedon, Uk
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Partner Support Manager / Director Of Partner SupportTransvault Software Oct 2016 - Apr 2017Clevedon
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DirectorJon Garrett Consulting Ltd Feb 2016 - Dec 2017Bristol, United Kingdom
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Service ImplementationSix Degrees Group Mar 2016 - Sep 2016London, United Kingdom -
Service Delivery Director (Head Of Support & Operations)Sky Jun 2010 - Jul 2015St Albans, United Kingdom -
Product ManagerThus, A C&W Business Apr 2007 - Aug 2009Finchley
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Implementation ManagerThus Jun 2004 - Apr 2007Finchley
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Manager – Internet Order ManagementThus Mar 2001 - Jun 2004
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Customer Relations ManagerDemon Internet Limited Sep 1997 - 2001London, United Kingdom
Jon Garrett Skills
Jon Garrett Education Details
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Ba (Hons) 2:1
Frequently Asked Questions about Jon Garrett
What company does Jon Garrett work for?
Jon Garrett works for Jon Garrett Consulting Ltd
What is Jon Garrett's role at the current company?
Jon Garrett's current role is Director.
What is Jon Garrett's email address?
Jon Garrett's email address is jo****@****ail.com
What is Jon Garrett's direct phone number?
Jon Garrett's direct phone number is (646) 808*****
What schools did Jon Garrett attend?
Jon Garrett attended Teesside University.
What skills is Jon Garrett known for?
Jon Garrett has skills like Telecommunications, Product Management, Service Delivery, Broadband, Management, Managed Services, Project Management, Mobile Devices, Ip, Change Management, Security, Mpls.
Who are Jon Garrett's colleagues?
Jon Garrett's colleagues are Chris Barnes, Indie Sokhi, Nikki Davenport, Jason Jennings, Harry Andrews, London And Zurich, Debbie Bath.
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Jon Garrett
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Jon Garrett
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