Jon Pritchard Email & Phone Number

London, Gb

United Kingdom

Independent consultant providing specialist advisory and board services

Luxembourg

• Ownership of the P&L for a high net margin €750m revenue business, 700 staff with representation in over 65 countries• Grew enterprise business revenues 64% in 24 months, growing from 13% to 23% of total company revenue• Reversed decline in year on year revenue maintaining responsibility for sales, field marketing, customer success, solution engineering and operations (both implementation and production); improved customer retention (98%) through differentiation on the portfolio offering which allowed for more flexibility to target individual client needs • Achieved consistent year on year new business growth whilst improving renewal contract value by 8% through a data-driven approach to decision making• Member of Executive Leadership Team & Portfolio Management Board, ensuring that all stakeholder defined organisational objectives were achieved • Headed up large customer engagement and contract negotiations both for new and renewal contracts to protect monthly recurring charge and ARPU• Conceived and implemented both long- and short-term strategy definitions across sales, services and portfolio investment.• Successfully optimised and standardised sales process across all regions including GTM approach, forecasting accuracy, sales enablement, pricing methodology and resource alignment• Implemented a number of key initiatives including agile product launches, high touch-low touch customer engagement, forecast accuracy, book to cut time, white space initiatives• Covering a diverse client portfolio actively conducting a strategic analysis of the markets and identifying opportunities for market expansion

Munich Area, Germany

• Full responsibility for the full P&L of a €1bn business, 3500 staff with operations in over 50 countries • Led Unify from years of operating losses to positive earnings, delivering significant improvements in one year culminating in excess of €100m operating profit• Halted the year on year decline in revenue, in a traditionally declining market, whilst growing CSAT & net promoter scores• Restructured the business through process transformation improvement and optimization of cost base including the full integration into Atos• Defined and executed key strategies including investment in the product/solution roadmap and route to market to protect the existing customer base whilst growing revenues and profit through targeting new market adjacent opportunities• Championed the management of all aspects of the business including sales & marketing, product development, analyst relations and operational delivery through both SaaS and on-premises with matrix responsibility for all core functions• Spearheaded large-scale customer engagement and contract negotiations both for new and renewal contracts• Played a key role as a Member of the Atos Executive Committee therefore involved outside of the core Unify business in delivering the overall Atos growth strategy

• Recruited to take on responsibility for a key division within Unify after a strategic board decision to change from a direct to an indirect sales model thus facilitating revenue growth at a significantly reduced cost• Successfully grew divisional product revenues as a percentage of total from 23% to 55% • Redefined and executed on a new channel sales strategy including partner selection, programs, change in marketing approach and product innovation more appropriate to a new route to market• Delivered strategies to change not only the skillset but also the overall culture of the business including managing through a significant headcount reduction program • Member of the Senior Executive Team, matrix responsibility for all operational aspects of the business relating to the indirect business• Responsible for a team globally of 400, ensuring that all organisational objectives and KPI’s were exceeded

• Led operation and strategic direction for the dedicated Cisco division, a technology diverse $2bn business• Initially joined to run the business in Europe and then promoted to lead the business globally before restructuring the business to have a globally consistent market approach• Developed and delivered global services offering, whilst maintaining the global position of Cisco's #1 distributor whilst meeting both revenue and profit goals through a focus on a differentiated value add and vendor aligned innovation in programs and campaigns