Jonathan Quint Email & Phone Number

Portland, Maine, US

Boston, Massachusetts, US

• Stepped into a high-growth, private equity-backed enterprise to mature technology organization across the U.S., Mexico, and India, elevate platform performance, and scale expansion organically and via M&As. Overcame.
• Stood up security operations and MDR solution that swiftly detected and remediated malicious behaviors. Launched a dedicated security function that safeguarded company and client confidential data.
• Navigated executive leadership team through first acquisition of a learning management company and partnered with other leaders to integrate three subsequent acquisitions.
• Accelerated revenue from $40M to $100M in under three years by enhancing product performance and impacting customer success and satisfaction: o Accelerated platform availability from 97.07% to 99.997%. o Introduced.

Dallas, Texas, US

• I received a promotion from VP Infrastructure to CIO in 2018, and again to CTO in 2019. At Data Axle (formerly Infogroup), I provided technology leadership across the enterprise including database and software.
• Decreased MTTA/MTTR 50%+ and increased datacenter availability to 99.9%+ by implementing ITIL methodology and processes.
• Increased employee retention to above 95% by fostering changes to workplace culture that emphasized open communication, trust, respect, and ownership. Improved our employee satisfaction while saving money by developing.
• Increased data quality 5% and the number of verified records 3%—while reducing team size 20%—by creating a structured framework and a data-science model that optimized areas of database maintenance efforts to result in.

Boston, MA, US

• In this role, I reported to the CTO and oversaw all internal technology including passenger-ship applications and WiFi, data-warehouse operations, and infrastructure/service desk across 20 worldwide offices. I led a.
• Virtually eliminated business disruptions and system outages by spearheading the development and implementation of the company’s first disaster-recovery and business-continuity plans. Achieved 3-hour RPO and 1-hour RTO.
• Vastly improved customers’ ratings of their shipboard experience by driving a total redesign and replacement of the fleetwide WiFi solution and technology infrastructure.
• Enhanced internal and external communication and boosted productivity by heading the migration from Lotus Notes to Microsoft Exchange/SharePoint and replacing an outdated contact-center platform with Genesys.

Ipswich, MA, US

I was promoted to director in less than 1 year from a senior-level engineering individual contributor role. I managed a 15-person IT team that supported 1,200 employees in multiple offices across the U.S. As director, I oversaw all information-technology infrastructure and platform operations for a SaaS-based solution, managed vendor relationships, and.

Designed and documented security, disaster recovery, and business-continuity programs for a key client.

I cofounded and grew to profitability an $8M ecommerce company and transitioned to a nonoperational/silent-partner status in 2010.

Boston, US

Dublin 2, IE

Foxborough, Massachusetts, US

Education record

Education record