- Oversee the company's existing product portfolio, encompassing hosting, maintenance, feature enhancement, quality assurance, and customer support.- Spearhead the strategic management and prioritization of the company's product roadmap, ensuring alignment with financial objectives.- Lead the global expansion of payment solutions through innovative feature development and strategic payment integrations.- Responsible for maintaining PCI Compliance and system security including protected user data. - Collaborate with cross-functional teams, including executive leadership, legal, support, marketing, and sales, to ensure project scope is aligned with feature delivery objectives.- Recruit, lead, and optimize a highly skilled product team, fostering a collaborative and results-driven work environment.- Collect and deliver insightful analytics on feature adoption and utilization, providing key insights to support data-driven decision-making processes.- Cultivate transparent communication with key stakeholders, fostering alignment and ensuring mutual understanding.- Showcase the dynamic capabilities of software solutions to prospective clients, effectively conveying the value proposition of the products.

- Led the development and implementation of the company's product vision and roadmap from conceptualization to execution.- Directed the strategic oversight and maintenance of the company’s cloud infrastructure.- Executed precise fiscal management, ensuring adherence to the budget for software development and cloud hosting.- Orchestrated the recruitment, supervision, and leadership of both development and quality assurance teams.- Systematically collected, analyzed, and documented all technical project requirements, ensuring comprehensive understanding and clarity.- Successfully implemented and sustained third-party integrations for seamless operational efficiency.

- Orchestrated the efficient planning and execution of software projects, optimizing overall operational efficiency.- Elevated and fortified the company’s SaaS product portfolio through ongoing refinement and enhancement.- Headed both development and quality assurance teams, guiding them to surpass project goals and maintain high standards.- Oversaw the complete lifecycle of software products, ensuring punctual delivery and adherence to rigorous quality benchmarks.- Established seamless integration with external payment providers and various third-party applications.- Implemented automated quality assurance testing protocols, enhancing product reliability and performance.- Engineered payment processing systems in strict accordance with PCI Compliance guidelines, ensuring robust security standards.

- Led distributed software development team with a focus on servant leadership, ensuring sustained productivity and stable team velocity.- Communicated effectively with operations and executives to prioritize development work, demonstrating software capabilities to internal and external stakeholders.- Orchestrated a successful transition of INscribe Digital from Isolation Network, Inc. to Independent Publisher Group.- Managed multiple project plans, reporting on efficiency and milestones to executives.- Oversaw software development cost estimation for new business, implementing a process for improved accuracy and release schedules.- Conducted candidate interviews and collaborated with the Product Owner and Scrum Master to enhance the development cycle.- Fostered a collaborative and innovative development environment.

- Orchestrated and led an Agile team of highly skilled software developers, fostering collaboration and innovation within a co-located setting.- Engineered an efficient and sustainable development environment, ensuring optimal conditions for accelerated project delivery.- Collaborated closely with operations and executives, playing a pivotal role in prioritizing development tasks and aligning them with organizational goals.- Regularly provided insightful reports to executives, offering a comprehensive overview of efficiency improvements and milestone achievements within the development landscape.- Spearheaded and facilitated scrum ceremonies and agendas, promoting streamlined communication and project synchronization.- Implemented strategies that led to a remarkable increase in the number of releases per year, enhancing the speed and frequency of project delivery.- Cultivated a culture of collaboration and innovation within the development team, fostering an environment that nurtures creativity and collective success

- Collaborated with development and operations teams during the conceptualization phase of software projects, ensuring alignment with strategic goals.- Monitored and assessed development progress against targeted deadlines, employing effective tracking mechanisms to optimize project timelines.- Aligned development cycles with business priorities, strategically prioritizing tasks to enhance overall efficiency and meet organizational objectives.- Presented software capabilities to a diverse audience, including enterprise-level clients and internal executives, effectively showcasing the value proposition and functionalities.- Played a key role in knowledge transfer by training and delegating responsibilities to other quality assurance professionals, fostering a collaborative and skilled team.- Spearheaded the deployment and maintenance of application servers in both testing and production environments, ensuring seamless functionality.- Managed the deployment and maintenance of databases required for testing and production, contributing to the reliability and performance of software systems.- Orchestrated the successful integration of new retailers, overseeing the entire process to ensure smooth and efficient collaboration.- Took the lead as the Quality Assurance authority for the proprietary INscribe Digital software platform, overseeing testing processes and ensuring the highest standards of quality and functionality.

In charge of quality assurance of INgrooves proprietary OneDigital software platform along with SQL reports, database management, project management, feature concept planning, and product management.

• Distributed new releases to multiple digital music providers, mobile and video services weekly using INgrooves proprietary content management platform(ONEDigital) • Troubleshooted, edited, parsed and analyzed XML documents • Communicated with multiple online retailers to ensure proper ingestion and live status of SFTP/FTP deliveries

• Developed all measurement metrics used by operations to gauge throughput and efficiency• Responsible for authoring quarterly DMGI operations board of directors reports• Maintained and grew audio, video, and mobile retailer relationships• Managed DMGI audio team • Maintained and grew record label and catalog owner relationships • Maintained in-depth knowledge of contract terms and specified contract deadlines • Initiated wire transfers and check request payments for both audio and video catalogs • Extensive audio, video, and mobile retailer knowledge

• In charge of all audio processing and increased throughput by 210% • Communicated with labels and catalog owners to obtain sufficient metadata for processing • Performed quality control on all catalogs under distribution • Responsible for approving payment on audio and video catalog advances• Responsible for weekly shipments to iTunes and maintaining shipments through iTunes Label Connect

• Implemented and designed site structure of the DMGI independent artist digital distribution platform • Responsible for all independent label customer service and obtaining sufficient metadata for processing • Responsible for processing all independent submissions for digital delivery • Analyzed projected revenue of all independent labels and changed service agreements to maximize ROI