Jon Relvas Email & Phone Number

As the Vice President of Strategic Partnerships at Northeastern University, I lead the vision, framework, and maturity of outcome-based customer success, sales, and sales operations teams for one of the most innovative and experiential learning institutions in the world. With over 25 years of progressive sales management, business development, operations, and customer success management leadership experience, I have a deep understanding of value drivers in revenue growth, retention programs, and recurring revenue management, ensuring the continued delivery of improved customer satisfaction to clients.I am driven to foster an environment of innovation and continual improvement to re-imagine the delivery of customer success and operations across national and international SMB, mid-market, enterprise, and public sector/government accounts. I am highly skilled in results-oriented sales execution, pipeline forecasting and management, budgets, strategic planning, customer account plans and account-based marketing (ABM) programs, and performance measurement with the ability to build growth-focused sales and operations teams. I have a Master of Business Administration degree from Arizona State University and a Bachelor of Science degree in Purchasing and Logistics Management.

Listed skills include Strategy, Management, Strategic Planning, Sales Operations, and 53 others.