Jon Rixon Email & Phone Number

Lansalot provide IT support and solutions to small businesses and home users. If it's technical then we'll usually get involved. We support PCs and server networks on a maintenance basis, or we can provide assistance on an ad-hoc basis as necessary.Our products/services include;- Aerohive advanced enterprise wireless systems, which include secure guest access and Voice over Wi-Fi (VoFI)- Blackberry Enterprise Server BES and Blackberry Enterprise Server Express BESX setups- Cat5 and Cat6 cabling, as well as fibre optic cabling and all aspects of structured wiring systems- Docuware advanced document management software- Eset antivirus and security products, we are an Eset UK Reseller- iPhone setups for business or enterprise, including synchronization of calendars and contacts- Platform support, ensuring your Windows PCs and servers are working appropriately for your line-of-business applications to operate- Shared Calendars through Microsoft Exchange- Voice over IP telephone systems including VoIP handsets, SIP trunks, voicemail to email, visual voicemail for iPhone, and other advanced telephony features- Windows Small Business Server SBS2003 and SBS2008

Office and field-based engineer, a lot more experience on-site with customers. Most solutions based on SBS2003 / XP Pro, gaining a lot of experience with MS Exchange 2003. Setup of ADSL, Firewalls and Wireless access, VLANs, VPNs, MS ISA Server, Outlook Anywhere (RPC over HTTP), and Windows Mobile devices (using Activesync). Experience with VoIP in conjunction with the telephony side of the company, including setup of Spectralink phones using SVP and enterprise wireless system from Colubris (now HP Procurve).

Technical Support, answering telephones supporting customers and engineers, building servers, test and repair returned computers, organise RMAs. Support was for school networks based on Win2000 Server AD and 98/2k/XP workstations. Experience with group policies, DNS and customer relations.